ANSWERED Router or British Telecom BT blocks - Connecting but fails to connect

[amccombs 0]

Shows Connecting then gives up and shows a 3-second timer. I have tried multiple servers with the same results:

I 2024.02.15 16:12:35 - Session starting.
I 2024.02.15 16:12:35 - Checking authorization ...
! 2024.02.15 16:12:36 - Connecting to Iklil (United States of America, New York City)
. 2024.02.15 16:12:36 - Routes, add 146.70.115.221/32 for interface "enp4s0".
. 2024.02.15 16:12:36 - Routes, add 146.70.115.221/32 for interface "enp4s0", already exists.
. 2024.02.15 16:12:36 - OpenVPN > OpenVPN 2.4.12 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on Aug 21 2023
. 2024.02.15 16:12:36 - OpenVPN > library versions: OpenSSL 1.1.1f  31 Mar 2020, LZO 2.10
. 2024.02.15 16:12:36 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.02.15 16:12:36 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.02.15 16:12:36 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.02.15 16:12:36 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.02.15 16:12:36 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]146.70.115.221:443
. 2024.02.15 16:12:36 - OpenVPN > Socket Buffers: R=[212992->212992] S=[212992->212992]
. 2024.02.15 16:12:36 - OpenVPN > UDP link local (bound): [AF_INET]192.168.1.59:1194
. 2024.02.15 16:12:36 - OpenVPN > UDP link remote: [AF_INET]146.70.115.221:443
. 2024.02.15 16:13:09 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2024.02.15 16:13:09 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2024.02.15 16:13:13 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2024.02.15 16:13:13 - Disconnecting
. 2024.02.15 16:13:13 - Sending soft termination signal
. 2024.02.15 16:13:14 - Routes, delete 146.70.115.221/32 for interface "enp4s0".
. 2024.02.15 16:13:14 - Routes, delete 146.70.115.221/32 for interface "enp4s0", not exists.
. 2024.02.15 16:13:14 - Connection terminated.
I 2024.02.15 16:13:15 - Cancel requested.
! 2024.02.15 16:13:15 - Session terminated.
 

[Staff 9972]

@amccombs

Hello!

UDP or OpenVPN might be blocked. Please make sure that no packet filtering tools, either on your system or router, block UDP. On the router please check any "Quality of Service" or traffic management tool. If you find nothing potentially interfering, please try a connection through WireGuard, just in case your ISP has some block against OpenVPN or specific ports. In order to have Eddie switch to WireGuard:

• from Eddie's main window please select "Preferences" > "Protocols"
• uncheck "Automatic"
• select any line with WireGuard, for example WireGuard port 51820. The line will be highlighted.
• click "Save" and re-start a connection to apply the change
• please make sure to test a few servers in different locations around your node

Kind regards
 

[DaiMess 0]

12 hours ago, Staff said:

@amccombs

Hello!

UDP or OpenVPN might be blocked. Please make sure that no packet filtering tools, either on your system or router, block UDP. On the router please check any "Quality of Service" or traffic management tool. If you find nothing potentially interfering, please try a connection through WireGuard, just in case your ISP has some block against OpenVPN or specific ports. In order to have Eddie switch to WireGuard:

• from Eddie's main window please select "Preferences" > "Protocols"
• uncheck "Automatic"
• select any line with WireGuard, for example WireGuard port 51820. The line will be highlighted.
• click "Save" and re-start a connection to apply the change
• please make sure to test a few servers in different locations around your node

Kind regards
 

Thanks - I've been having trouble connecting for months - BT (UK) must've blocked some of the ports used in Automatic. The above suggestion resolved it! Edited ... by DaiMess

[amccombs 0]

My router was blocking outbound traffic, thank you for the reminder to check that.

With Gratitude
amccombs