ANSWERED an instance of eddie is already running

[paula_pointless 0]

My first day with airvpn an already have this issue. tried it a couple of times to uninstall and reinstall again and didn't work.
what else can I do?

damn!

[paula_pointless 0]

I am using windows 11 if this is important. anyone can help? the problem is still ongoing
 

[Staff 10118]

Hello!

When you get the error, can you please check whether an instance of Eddie is really running or not? Open the Task Manager and check whether some eddie* process is running or not. If so, check whether Eddie started minimized. Search for Eddie's tray icon (a small cloud in a circle) in the system tray. Make sure to see hidden tray icons too by clicking the "up" arrow which will show hidden icons. If you find the tray icon double click on it to bring Eddie's main window up.

Kind regards
 

[paula_pointless 0]

yeah. holly hell. It's working 🙃