Retrying in 3 2 1 loop

[Nidus11857 0]

I just bought and downloaded Airvpn i can connect from mobile but its not working for my laptop
. 2023.08.03 16:24:21 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Pisces, emailAddress=info@airvpn.org
. 2023.08.03 16:24:21 - OpenVPN > Control Channel: TLSv1.3, cipher TLSv1.3 TLS_CHACHA20_POLY1305_SHA256, peer certificate: 4096 bit RSA, signature: RSA-SHA512
. 2023.08.03 16:24:21 - OpenVPN > [Pisces] Peer Connection Initiated with [AF_INET]192.30.89.29:443
. 2023.08.03 16:24:22 - OpenVPN > SENT CONTROL [Pisces]: 'PUSH_REQUEST' (status=1)
. 2023.08.03 16:24:22 - OpenVPN > AUTH: Received control message: AUTH_FAILED
W 2023.08.03 16:24:22 - Authorization failed. Look at the client area to discover the reason.
. 2023.08.03 16:24:22 - OpenVPN > SIGTERM received, sending exit notification to peer
! 2023.08.03 16:24:22 - Disconnecting

Please look into this i just bought this vpn and i did for 6 months at that pls dont make me regret this

[Staff 9972]

Hello!

You have just renewed you client key and created a new one. Please follow the instructions to fix this error:
 

Quote

. 2023.08.03 16:32:21 - OpenVPN > AUTH: Received control message: AUTH_FAILED
W 2023.08.03 16:32:21 - Authorization failed. Look at the client area to discover the reason.

 Pay attention to the last paragraph in bold.
 

1 hour ago, Nidus11857 said:

Please look into this i just bought this vpn and i did for 6 months at that pls dont make me regret this

Before jumping to conclusions or panicking always read the documentation first, consult the FAQ and if necessary write to the support team (open a ticket).

Kind regards

 

[Nidus11857 0]

I switched to openvpn connect and yeah it worked on its own

[Staff 9972]

1 hour ago, Nidus11857 said:

I switched to openvpn connect and yeah it worked on its own

Hello!

Yes, because you generated profiles for openvpn-connect with the new keys you have created. Each time you change keys, you need the new profiles, obviously (as the previous ones contain the old keys...). With Eddie Desktop edition, to update the keys just follow the simple procedure specified the instructions, which is necessary each time you renew your keys or create new keys. In general, read the documentation.

Kind regards