Cannot use any microsoft program when connected to the VPN

[bidasci 3]

Everytime I try to use Outlook or any other Office program such as Word or OneNote, I get this error message. This only happens when I am connected to any of the AirVPN servers. Is there any fix for this? I do not know how I can fix this. Thank you!

[Staff 10014]

Hello!

Please check whether the problem is related to https://www.macwheeler.com/windows-10-office-365-cannot-connect-over-openvpn-fixed - the workaround is easy.
You may also test a WireGuard connection to potentially discern whether it's an OpenVPN-specific problem, as described in the above linked article, or not. If you run Eddie, the Air software client, you can switch to WireGuard in the "Preferences" > "Protocols" window.

Kind regards
 

[bidasci 3]

On 3/5/2023 at 3:48 AM, Staff said:

Hello!

Please check whether the problem is related to https://www.macwheeler.com/windows-10-office-365-cannot-connect-over-openvpn-fixed - the workaround is easy.
You may also test a WireGuard connection to potentially discern whether it's an OpenVPN-specific problem, as described in the above linked article, or not. If you run Eddie, the Air software client, you can switch to WireGuard in the "Preferences" > "Protocols" window.

Kind regards
 

The link you sent works but when I was using wireguard before the connection would randomly reconnect so I went back to using OpenVPN.