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stevewasabi69lol

how to turn off popup window for spooky halloween deals

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when i start Eddie, I always get a pop-up advertisement for spooky halloween deals.
i click OK button to close the popup, but it does not stop the pop-up from happening next time i open eddie.

here is log.

. 2020.11.26 11:33:41 - Eddie version: 2.16.3 / windows_x64, System: Windows, Name: Windows 7 Professional, Version: Microsoft Windows NT 6.1.7601 Service Pack 1, Mono/.Net: v2.0.50727
. 2020.11.26 11:33:41 - Reading options from C:\Users\parent\AppData\Local\AirVPN\default.xml
. 2020.11.26 11:33:42 - Command line arguments (1): path="home"
. 2020.11.26 11:33:42 - Profile path: C:\Users\parent\AppData\Local\AirVPN\default.xml
. 2020.11.26 11:33:45 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
. 2020.11.26 11:33:45 - OpenVPN - Version: 2.4.6 - OpenSSL 1.1.0h  27 Mar 2018, LZO 2.10 (C:\Program Files\AirVPN\openvpn.exe)
. 2020.11.26 11:33:45 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
. 2020.11.26 11:33:45 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
. 2020.11.26 11:33:45 - curl - Version: 7.54.1 (C:\Program Files\AirVPN\curl.exe)
. 2020.11.26 11:33:45 - Certification Authorities: C:\Program Files\AirVPN\res\cacert.pem
W 2020.11.26 11:33:46 - Recovery. Unexpected crash?
. 2020.11.26 11:33:46 - Routes, remove 184.75.221.163 for gateway 10.9.54.1 failed: The route deletion failed: Element not found
. 2020.11.26 11:33:46 - Routes, remove 213.152.161.10 for gateway 10.10.110.1 failed: The route deletion failed: Element not found
. 2020.11.26 11:33:46 - Routes, remove 213.152.161.85 for gateway 10.19.238.1 failed: The route deletion failed: Element not found
! 2020.11.26 11:33:46 - Activation of Network Lock - Windows Filtering Platform
. 2020.11.26 11:33:46 - Updating systems & servers data ...
W 2020.11.26 11:33:46 - Spooky Halloween Deals! Not a trick but a treat! Save up to 74%
I 2020.11.26 11:33:47 - Ready
. 2020.11.26 11:33:47 - Systems & servers data update completed



how can i stop this popup from being displayed?

thank you

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@stevewasabi69lol

Hello!

That's unexpected: it must be a bug in version 2.16.3 because servers have not been sending Halloween banner since weeks ago (now they send Black Friday promo banner). You can either upgrade to latest Eddie 2.19 (but you might have issues with Windows 7) or you can just delete all the files in C:\Users\parent\AppData\Local\AirVPN\ while Eddie is not running. At the next run you will need to re-enter your credentials and any custom setting.

Kind regards
 

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Posted ... (edited)

Is there a way yo turn off any and all advertising popups from this service? 
I want the VPN service and I want to keep all of my custom settings. It seems quite inconvenient for us as customers to have to delete and reconfigure because of a advertising BUG. 

Edited ... by uberg33k
Adding

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1 hour ago, uberg33k said:

Is there a way yo turn off any and all advertising popups from this service? 


Eddie Preferences > UI > Skip promotional messages

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Then upgrade to at least Eddie 2.18.9. There's a chance all your troubles will be over with :D


» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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