Speed issues

[Airwolf 0]

I am on a 100Mbps connection. I get 2Mbps through the vpn. on most servers. I get the same to 5Mbps up. It is shockingly crap.

I have changed servers and tried again and again. I think this is not worth my money so far. It tells me lies to, it tells me I am downloading at 2Mbps but I only get 1Mbps usually.

So far I am very unhappy with this service. People talk of 10Mbps and up, but I have not seen any such speeds. I understand I am new to VPNs.

Any help or ideas would be appreciated I have read through various posts to no avail.

[Staff 9972]

I am on a 100Mbps connection. I get 2Mbps through the vpn. on most servers. I get the same to 5Mbps up. It is shockingly crap.

I have changed servers and tried again and again. I think this is not worth my money so far. It tells me lies to, it tells me I am downloading at 2Mbps but I only get 1Mbps usually.

So far I am very unhappy with this service. People talk of 10Mbps and up, but I have not seen any such speeds. I understand I am new to VPNs.

Any help or ideas would be appreciated I have read through various posts to no avail.

Hello!

Remember that you can have a full refund within 3 days since you subscribed.

That said, have you tried different ports? Several ISPs cap bandwidth on some UDP ports. Also, can you please send us your client logs?

You can see normal bandwidth which most clients with high bw lines are able to use on our servers in the "Top 10 Users Speed" in our monitor https://airvpn.org/status

Kind regards

[Airwolf 0]

I will look for logs etc. Its way beyond my 3 days. Its been this crap for 2 weeks I have just put up with it, and I thought my post didnt work so I just did another so disregard it delete it... sorry.

[Airwolf 0]

Todays log... or recent one, whatever, I dont know if any are stored anywhere

12/10/2012 - 18:25 OpenVPN bundle version: OpenVPN 2.2.2

12/10/2012 - 18:25 OpenVPN current version: OpenVPN 2.2.2

12/10/2012 - 18:25 Login...

12/10/2012 - 18:26 Login success.

12/10/2012 - 18:26 Contacting service...

12/10/2012 - 18:26 Connecting...

12/10/2012 - 18:26 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

12/10/2012 - 18:26 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

12/10/2012 - 18:26 LZO compression initialized

12/10/2012 - 18:26 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

12/10/2012 - 18:26 Socket Buffers: R=[8192->8192] S=[8192->8192]

12/10/2012 - 18:26 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

12/10/2012 - 18:26 Local Options hash (VER=V4): '22188c5b'

12/10/2012 - 18:26 Expected Remote Options hash (VER=V4): 'a8f55717'

12/10/2012 - 18:26 UDPv4 link local: [undef]

12/10/2012 - 18:26 UDPv4 link remote: 95.211.191.33:443

12/10/2012 - 18:26 TLS: Initial packet from 95.211.191.33:443, sid=3e263bad 1288e0ee

12/10/2012 - 18:26 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

12/10/2012 - 18:26 VERIFY OK: nsCertType=SERVER

12/10/2012 - 18:26 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

12/10/2012 - 18:26 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/10/2012 - 18:26 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/10/2012 - 18:26 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/10/2012 - 18:26 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/10/2012 - 18:26 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

12/10/2012 - 18:26 [server] Peer Connection Initiated with 95.211.191.33:443

12/10/2012 - 18:26 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

12/10/2012 - 18:26 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.0.14 10.4.0.13'

12/10/2012 - 18:26 OPTIONS IMPORT: timers and/or timeouts modified

12/10/2012 - 18:26 OPTIONS IMPORT: LZO parms modified

12/10/2012 - 18:26 OPTIONS IMPORT: --ifconfig/up options modified

12/10/2012 - 18:26 OPTIONS IMPORT: route options modified

12/10/2012 - 18:26 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

12/10/2012 - 18:26 ROUTE default_gateway=192.168.1.1

12/10/2012 - 18:26 TAP-WIN32 device [Local Area Connection 3] opened: \\.\Global\{5E527B9B-3319-4610-A982-133E5FE52E3A}.tap

12/10/2012 - 18:26 TAP-Win32 Driver Version 9.9

12/10/2012 - 18:26 TAP-Win32 MTU=1500

12/10/2012 - 18:26 Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.0.14/255.255.255.252 on interface {5E527B9B-3319-4610-A982-133E5FE52E3A} [DHCP-serv: 10.4.0.13, lease-time: 31536000]

12/10/2012 - 18:26 Successful ARP Flush on interface [3] {5E527B9B-3319-4610-A982-133E5FE52E3A}

12/10/2012 - 18:26 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

12/10/2012 - 18:26 C:\WINDOWS\system32\route.exe ADD 95.211.191.33 MASK 255.255.255.255 192.168.1.1

12/10/2012 - 18:26 Route addition via IPAPI succeeded [adaptive]

12/10/2012 - 18:26 C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.13

12/10/2012 - 18:26 Route addition via IPAPI succeeded [adaptive]

12/10/2012 - 18:26 C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.13

12/10/2012 - 18:26 Route addition via IPAPI succeeded [adaptive]

12/10/2012 - 18:26 C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.0.13

12/10/2012 - 18:26 Route addition via IPAPI succeeded [adaptive]

12/10/2012 - 18:26 Initialization Sequence Completed

12/10/2012 - 18:26 Starting Management Interface...

12/10/2012 - 18:26 Checking...

12/10/2012 - 18:27 Retrieve statistics...

12/10/2012 - 18:27 Connected.

12/10/2012 - 18:30 Replay-window backtrack occurred [1]

12/10/2012 - 19:26 TLS: soft reset sec=0 bytes=17064255/0 pkts=22019/0

12/10/2012 - 19:26 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

12/10/2012 - 19:26 VERIFY OK: nsCertType=SERVER

12/10/2012 - 19:26 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

12/10/2012 - 19:26 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/10/2012 - 19:26 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/10/2012 - 19:26 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/10/2012 - 19:26 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/10/2012 - 19:26 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA