Cancelling Account

[Guest]

Why is it impossible to find a way or page to cancel my account immediately?

[BlueBanana 39]

There's no need. Just stop using it.

Regards

BB

[Tech Jedi Alex 1581]

Contact support via support ticket and ask for a removal.

I think the reasons there is no simple page is that there are account balances (like the referral balance) and remaining days of subscription to take care of, and there is no automated way to handle them yet.

[Guest]

I already contacted support and no response. I just lost my job. Can't afford it.

[Staff 10691]

@juancarlos101

Hello!

Please allow at least one hour and a half during the current period to receive an answer from the support team, thank you for your patience.

To everybody: we expect that the average response time to tickets will be even higher in the near future, so don't get upset if you need to wait 2-3 hours, thank you for your understanding.

Kind regards
 

[Tech Jedi Alex 1581]

Actually, everyone should be fine with 24 hours, given all that's going on. It's not like anyone signed a Service Level Agreement with guaranteed response times here. It's also not in the ToS. I find it quite insolent when people expect shit to be done the moment they need it, especially on (these) forums.
 

2 hours ago, juancarlos101 said:

I already contacted support and no response. I just lost my job. Can't afford it.

Even if that's true, remember the most important lesson from Hitchhiker's Guide to the Galaxy: DON'T PANIC. We're humans, we can work it out! Just.. don't treat people around you like slaves just because your situation in life worsened. Not fair towards everyone else.