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ForeShadow

ANSWERED Canada Servers are overloaded

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I don't know if its the isolation, but it's midnight and the servers are overloaded. I was disconnected during gameplay so I checked. Canada could use more servers.

image.png.f8da03cc5f015143e67499362dd2d5dd.png

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Hello!

No doubts we are having higher than average bandwidth request in the last days, but Canada infrastructure is still used mainly at no more than its 40% capacity. Even in your very screenshot you can see that most servers are not even at 60%

Thanks to our planned in the past redundancy we can still support much more bandwidth. in Canada.

Kind regards


 

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Not only servers in Canade are a bit high in load...

Belgium, Switzerland, Sweden (Stockholm), Norway, Czech Republic and parts of the Netherland servers are often crowded in the rush hours too!

The swedish servers in Uppsala are too slow for me.... ok i got a 400 MBit/s line under my belt, but nevertheless... a few more servers couldn't hurt IMO.

...

if you don't mind me saying so..

...

Regards

BB

 


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@BlueBanana

Hello!

Check the stats about used bandwidth on the total infrastructure day by day:

AirVPN_bw.png.1f0c66aedb928b62861d42133a5e7cc7.png


As you can see, the used peak bandwidth has increased remarkably in the last days, up to 80200 Mbit/s. On the whole infrastructure, it is still slightly more than just 1/3 of the total available bandwidth (236900 Mbit/s). We will closely monitor, on top of that, used bandwidth country by country, of course.

About the countries you mention, even the last peak usage does not exceed 60% of total available bandwidth in each of those countries. We are still well within the range of the quality of service ensured by the terms of service and actually most available bandwidth has not ever been used.

That said, we will not hesitate to add servers when it is really necessary, of course. We are monitoring closely, as usual, peak demands country by country.

Kind regards
 

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16 hours ago, ForeShadow said:

I don't know if its the isolation, but it's midnight and the servers are overloaded.

They are a bit overloaded. Yup.
8 minutes ago, Staff said:

That said, we will not hesitate to add servers when it is really necessary, of course.

The time is now. Necessary Yes.
@StaffThank you if you can make this happen.

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Oh yes, i also noticed that sudden surge of bandwidth usage in the last couple of days, hitting almost 100000 MBit/s! Well, that speaks for the quality of your service of course, when there is such a high demand!

Thanks for your reply and the clarification. I am already looking forward to some new servers in the future! 🙃😁

Regards

BB


AMD Ryzen 3950X @ 105W PPL

Gigabyte X570 Aorus Elite

Gainward GTX 970

Corsair DDR4-3200 32GB

 

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i would apreachiate if servers from upsala can be moved towards stockholm.
Stockholm server are always at higher (not "high" but almost always arround 400 mbit - atm its more like 700 mbit per server) load.
For me and many others upsalla location seems quite slow (check the user connected from upsalla and stockholm)

Server add in Stockholm would be great!

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7 hours ago, Staff said:
@arteryshelby

Thank you, we will keep your suggestion in serious consideration.

Kind regards
 


thanks! I´d like to agree here, the Stockholm servers are very crowded all the time, and I think most users would prefer them over Uppsala. So the server locations seem somewhat disproportionate.

Best regards

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