My Eddie shows only 1 server in Dallas

[Sonusbpq 0]

As the title said only one Dallas, TX server shows up on my Eddie interface. Can we expect replacement for the several that we had or are we SOL?

[Staff 10014]

Hello,

please check your Eddie servers white and black lists because all the 10 Dallas servers are up as usual. Open a ticket for support at your convenience, if necessary.

Kind regards