Browser fails - connection is ok

[zurahthustra 0]

I am encountering a strange error. I connect to Airvpn and everything works as it is supposed. But after a while (10-40 min) the browser suddenly refuses to connect. This has now happened a few times on different servers. Torrents keep on downloading though.

[Staff 10051]

I am encountering a strange error. I connect to Airvpn and everything works as it is supposed. But after a while (10-40 min) the browser suddenly refuses to connect. This has now happened a few times on different servers. Torrents keep on downloading though.

Hello!

Are you sure you're still connected when it happens? What is your OS?

Can you please check whether it's a DNS problem? When the problem occurs, try to browse to:

https://46.105.19.36

If you can reach our website, then (assuming you're still connected to a VPN server) it's probably a DNS problem, the causes of which will have to be investigated. Furthermore, is there anything helpful in the client logs? Can you please send them to us when the problem occurs?

Kind regards

[zurahthustra 0]

I did some more searching. It seems to be an issue with OS 10.8+. I downloaded the latest version of Velocity, hopefully that will help.