[SOLVED] Cannot reconnect

[Redorkulated 2]

For the last couple of days I have had intermittent disconnections. When I try to reconnect I get an error message saying I am already connected, even after I have rebooted my PC and broadband equipment. I have checked with my ISP and they are not experiencing problems. Please help.

[Staff 9968]

For the last couple of days I have had intermittent disconnections. When I try to reconnect I get an error message saying I am already connected, even after I have rebooted my PC and broadband equipment. I have checked with my ISP and they are not experiencing problems. Please help.

Hello!

We have had a major problem on one of our backend servers which prevented new connections. The problem has now been fixed, can you please try again? We're still working on the system, so if you find any issue please do not hesitate to contact us.

Kind regards

[Redorkulated 2]

Thank you for your quick reply. I have been able to connect successfully again so it looks like the problem is fixed. Thank you for your help.

[Redorkulated 2]

I have been having the original problem again today. Please investigate, thanks.

[Staff 9968]

I have been having the original problem again today. Please investigate, thanks.

Hello!

Can you please try a connection and send us the logs?

Kind regards