[SOLVED] wont connect

[borealblows 0]

heres log

Sep 07 19:49:27: Viscosity Mac 1.4.2 (1092)

Sep 07 19:49:27: Viscosity OpenVPN Engine Started

Sep 07 19:49:27: Running on Mac OS X 10.8.1

Sep 07 19:49:27: ---------

Sep 07 19:49:27: Checking reachability status of connection...

Sep 07 19:49:27: Connection is reachable. Starting connection attempt.

OpenVPN configuration file could not be read

The OpenVPN subsystem could not be started. Please check the following:

- Check for any error messages above this notification.

- Make sure Viscosity is not running under a File Vault protected location (put Viscosity in the Applications folder).

- Make sure the configuration is valid. Check the connection settings for the connection using Viscosity and make sure all settings are correct.

[Staff 9972]

heres log

Sep 07 19:49:27: Viscosity Mac 1.4.2 (1092)

Sep 07 19:49:27: Viscosity OpenVPN Engine Started

Sep 07 19:49:27: Running on Mac OS X 10.8.1

Sep 07 19:49:27: ---------

Sep 07 19:49:27: Checking reachability status of connection...

Sep 07 19:49:27: Connection is reachable. Starting connection attempt.

OpenVPN configuration file could not be read

The OpenVPN subsystem could not be started. Please check the following:

- Check for any error messages above this notification.

- Make sure Viscosity is not running under a File Vault protected location (put Viscosity in the Applications folder).

- Make sure the configuration is valid. Check the connection settings for the connection using Viscosity and make sure all settings are correct.

Hello!

Can you please make sure that you properly copied & pasted the .ovpn configuration file generated by our configuration generator, and that it is accessible by Viscosity?

Kind regards

[borealblows 0]

i simply imported the file downloaded which has worked in the past

[Staff 9972]

i simply imported the file downloaded which has worked in the past

Hello!

Can you please send us the complete Viscosity logs?

From the piece of logs you have sent us, Viscosity is very clear about it:

OpenVPN configuration file could not be read

The OpenVPN subsystem could not be started. Please check the following:

- Check for any error messages above this notification.

- Make sure Viscosity is not running under a File Vault protected location (put Viscosity in the Applications folder).

- Make sure the configuration is valid. Check the connection settings for the connection using Viscosity and make sure all settings are correct.

Kind regards

[borealblows 0]

this is the only log im able to locate, if there is a different log please let me know. I'm tried all servers, used embeded cert keys, and none of these things seem to work. could it possibly be a viscosity problem?

[Staff 9972]

this is the only log im able to locate, if there is a different log please let me know. I'm tried all servers, used embeded cert keys, and none of these things seem to work. could it possibly be a viscosity problem?

Hello!

If it is, you should be able to solve it with Tunnelblick. It's definitely worth a try. If you test it, please send us the logs at your convenience if you find any issue.

Kind regards

[borealblows 0]

2012-09-08 22:34:27 *Tunnelblick: OS X 10.8.1; Tunnelblick 3.2.8 (build 2891.3099)

2012-09-08 22:34:31 *Tunnelblick: Attempting connection with air/AirVPN US Vega - UDP 443; Set nameserver = 1; monitoring connection

2012-09-08 22:34:31 *Tunnelblick: /Applications/Tunnelblick.app/Contents/Resources/openvpnstart start air/AirVPN\ US\ Vega\ -\ UDP\ 443.ovpn 1337 1 0 0 0 49 -atDASNGWrdasngw

2012-09-08 22:34:31 *Tunnelblick: openvpnstart: /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn --cd /Users/............../Library/Application Support/Tunnelblick/Configurations --daemon --management 127.0.0.1 1337 --config

/Users/........./Library/Application Support/Tunnelblick/Configurations/air/AirVPN US Vega - UDP 443.ovpn --log /Library/Application Support/Tunnelblick/Logs/-SUsers-S......9-SLibrary-SApplication Support-STunnelblick-SConfigurations-Sair-SAirVPN US Vega -- UDP 443.ovpn.1_0_0_0_49.1337.openvpn.log --management-query-passwords --management-hold --script-security 2 --up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -m -w -d -atDASNGWrdasngw --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -m -w -d -atDASNGWrdasngw --up-restart

2012-09-08 22:34:37 *Tunnelblick: openvpnstart status #247: Loading tun.kext

/Applications/Tunnelblick.app/Contents/Resources/tun.kext failed to load - (libkern/kext) kext (kmod) start/stop routine failed; check the system/kernel logs for errors or try kextutil(8).

/Applications/Tunnelblick.app/Contents/Resources/tun.kext failed to load - (libkern/kext) kext (kmod) start/stop routine failed; check the system/kernel logs for errors or try kextutil(8).

/Applications/Tunnelblick.app/Contents/Resources/tun.kext failed to load - (libkern/kext) kext (kmod) start/stop routine failed; check the system/kernel logs for errors or try kextutil(8).

/Applications/Tunnelblick.app/Contents/Resources/tun.kext failed to load - (libkern/kext) kext (kmod) start/stop routine failed; check the system/kernel logs for errors or try kextutil(8).

/Applications/Tunnelblick.app/Contents/Resources/tun.kext failed to load - (libkern/kext) kext (kmod) start/stop routine failed; check the system/kernel logs for errors or try kextutil(8).

Error: Unable to load net.tunnelblick.tun and/or net.tunnelblick.tap kexts in 5 tries. Status = 71

still not working with tunnelblick

[borealblows 0]

Fixed

had to unload viscosity kext with terminal and then relaunch. now running vpn with viscosity, tunnelblick was unsuccessful.

[Staff 9972]

Fixed

had to unload viscosity kext with terminal and then relaunch. now running vpn with viscosity, tunnelblick was unsuccessful.

Hello!

Very glad to know that you managed to solve the problem.

For your information, Tunnelblick 3.2.8 failed for the kext problem (which you correctly spotted) but please consider also that you were using a version (3.2.8) which is incompatible with Mac OSX Mountain Lion. With Mac OSX Mountain Lion, Tunnelblick 3.3beta20 or higher must be used:

http://code.google.com/p/tunnelblick/wiki/DownloadsEntry?tm=2

Kind regards