Can't Connect

[amirkhan 0]

When i run AirVPN,after i input login info and press Login,i get message 'Unable to connect to the remote server.

My os is windows 7

The thing is,it was connecting fine before,but i had a dns leak,so after trying to fix the dns leak,it doesn't connect any more ? !!

[Staff 9972]

When i run AirVPN,after i input login info and press Login,i get message 'Unable to connect to the remote server.

My os is windows 7

The thing is,it was connecting fine before,but i had a dns leak,so after trying to fix the dns leak,it doesn't connect any more ? !!

Hello!

Probably you have blocked DNS resolution when you are not connected to the VPN (preventing therefore DNS leaks, and that's fine). The Air client needs to resolve airvpn.org in order to show you the servers list, download certificates etc.

You have various options to solve the issue:

1) Use OpenVPN or OpenVPN GUI instead of the Air client

or

2) Add to your hosts file the following line:

46.105.19.36 airvpn.org

This line resolves airvpn.org to the correct IP address, rendering a DNS query unnecessary.

or

3) Secure your VPN connection with Comodo firewall in order to prevent every leak, not only DNS leaks, in case of unexpected VPN disconnection.

https://airvpn.org/index.php?option=com_kunena&func=view&catid=3&id=3405&Itemid=142

Kind regards

[amirkhan 0]

I did those 2,and still doesn't connect

1) Use OpenVPN or OpenVPN GUI instead of the Air client

or

2) Add to your hosts file the following line:

46.105.19.36 airvpn.org

[Staff 9972]

I did those 2,and still doesn't connect

1) Use OpenVPN or OpenVPN GUI instead of the Air client

or

2) Add to your hosts file the following line:

46.105.19.36 airvpn.org

Hello!

Can you please describe what you have done to prevent DNS leaks? Also, please send us the OpenVPN logs.

Kind regards