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kittyberry

AirVPN Client Won't Connect...?

By kittyberry, 06/20/2012 in General & Suggestions

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kittyberry    0

kittyberry
Posted 06/20/2012

So, two days ago I noticed that something was wrong with AirVPN. Whenever I tried to log in the message came up saying 'Failed to Connect'. Eventually I came to this website and realized my subscription had run out! I then paid for three months of service and tried again, thinking that things would work. Unfortunately, they didn't and still haven't. I can log into the client just fine, but when I select a server to connect to it just goes to the 'Connecting' screen and stays there until I eventually minimize the window or close it. It doesn't connect no matter what server I try to log in to. Anyone have a solution?

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Staff    10118

Staff
Posted 06/21/2012
  Quote

So, two days ago I noticed that something was wrong with AirVPN. Whenever I tried to log in the message came up saying 'Failed to Connect'. Eventually I came to this website and realized my subscription had run out! I then paid for three months of service and tried again, thinking that things would work. Unfortunately, they didn't and still haven't. I can log into the client just fine, but when I select a server to connect to it just goes to the 'Connecting' screen and stays there until I eventually minimize the window or close it. It doesn't connect no matter what server I try to log in to. Anyone have a solution?

Hello!

Can you please send us the connection logs?

Kind regards

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kittyberry    0

kittyberry
Posted 06/21/2012

6/21/2012 - 8:08 PM AirVPN client version: 1.7

6/21/2012 - 8:08 PM Reading options from C:\Users\Katie\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

6/21/2012 - 8:08 PM OpenVPN bundle version: OpenVPN 2.2.2

6/21/2012 - 8:08 PM OpenVPN current version: OpenVPN 2.2.2

6/21/2012 - 8:08 PM Ready.

6/21/2012 - 8:08 PM Login...

6/21/2012 - 8:08 PM Login success.

6/21/2012 - 8:08 PM Contacting service...

6/21/2012 - 8:08 PM Connecting...

6/21/2012 - 8:08 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

6/21/2012 - 8:08 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

6/21/2012 - 8:08 PM LZO compression initialized

6/21/2012 - 8:08 PM Control Channel MTU parms [ L:1560 D:140 EF:40 EB:0 ET:0 EL:0 ]

6/21/2012 - 8:08 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

6/21/2012 - 8:08 PM Data Channel MTU parms [ L:1560 D:1450 EF:60 EB:135 ET:0 EL:0 AF:3/1 ]

6/21/2012 - 8:08 PM Local Options hash (VER=V4): '958c5492'

6/21/2012 - 8:08 PM Expected Remote Options hash (VER=V4): '79ef4284'

6/21/2012 - 8:08 PM Attempting to establish TCP connection with 127.0.0.1:9050

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:08 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:09 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:10 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:11 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:12 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:13 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:14 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:15 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:16 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:17 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:18 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:19 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

6/21/2012 - 8:20 PM TCP: connect to 127.0.0.1:9050 failed, will try again in 5 seconds: Connection refused (WSAECONNREFUSED)

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Staff    10118

Staff
Posted 06/22/2012

Hello!

Your local proxy is refusing connections on port 9050. Please make sure that your proxy is running, listening to port 9050 AND accepting connections on port 9050. Finally, please make sure that the proxy type matches the proxy type you have instructed OpenVPN to connect over (OpenVPN supports both http and SOCKS proxies).

If you don't need a proxy, you can connect without tunneling Air over the proxy. If you tell us what proxy it is, we might give you additional support.

Kind regards

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Staff    10118

Staff
Posted 06/23/2012
  Quote

How exactly do I change the proxy to one it will connect to?

Hello!

You must know the proxy IP address and the port it accepts connections on. If you don't have a proxy or don't know which proxy you want to use, just don't order OpenVPN to use a proxy: leave the "Proxy" field to "None". A proxy is useful to connect over Air over a proxy. If you just want to connect to the VPN, you don't need a proxy.

Kind regards

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kittyberry    0

kittyberry
Posted 06/23/2012

I tried that earlier and Air logged me out when I tried to connect and said 'Failed to start'. Here is the log from that:

6/23/2012 - 7:15 PM AirVPN client version: 1.7

6/23/2012 - 7:15 PM Reading options from C:\Users\Katie\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

6/23/2012 - 7:15 PM OpenVPN bundle version: OpenVPN 2.2.2

6/23/2012 - 7:15 PM OpenVPN current version: OpenVPN 2.2.2

6/23/2012 - 7:15 PM Ready.

6/23/2012 - 7:15 PM Login...

6/23/2012 - 7:15 PM Already connected.

6/23/2012 - 7:15 PM Login...

6/23/2012 - 7:15 PM Already connected.

6/23/2012 - 7:16 PM Login...

6/23/2012 - 7:16 PM Already connected.

6/23/2012 - 7:16 PM Login...

6/23/2012 - 7:16 PM Login success.

6/23/2012 - 7:17 PM Contacting service...

6/23/2012 - 7:17 PM Connecting...

6/23/2012 - 7:17 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

6/23/2012 - 7:17 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

6/23/2012 - 7:17 PM LZO compression initialized

6/23/2012 - 7:17 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

6/23/2012 - 7:17 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

6/23/2012 - 7:17 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

6/23/2012 - 7:17 PM Local Options hash (VER=V4): '22188c5b'

6/23/2012 - 7:17 PM Expected Remote Options hash (VER=V4): 'a8f55717'

6/23/2012 - 7:17 PM UDPv4 link local: [undef]

6/23/2012 - 7:17 PM UDPv4 link remote: 69.163.36.66:443

6/23/2012 - 7:17 PM TLS: Initial packet from 69.163.36.66:443, sid=212c866f 7b58e307

6/23/2012 - 7:17 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

6/23/2012 - 7:17 PM VERIFY OK: nsCertType=SERVER

6/23/2012 - 7:17 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

6/23/2012 - 7:17 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

6/23/2012 - 7:17 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

6/23/2012 - 7:17 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

6/23/2012 - 7:17 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

6/23/2012 - 7:17 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

6/23/2012 - 7:17 PM [server] Peer Connection Initiated with 69.163.36.66:443

6/23/2012 - 7:17 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

6/23/2012 - 7:17 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 120,ifconfig 10.4.16.14 10.4.16.13'

6/23/2012 - 7:17 PM OPTIONS IMPORT: timers and/or timeouts modified

6/23/2012 - 7:17 PM OPTIONS IMPORT: LZO parms modified

6/23/2012 - 7:17 PM OPTIONS IMPORT: --ifconfig/up options modified

6/23/2012 - 7:17 PM OPTIONS IMPORT: route options modified

6/23/2012 - 7:17 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

6/23/2012 - 7:17 PM ROUTE default_gateway=192.168.1.1

6/23/2012 - 7:17 PM There are no TAP-Win32 adapters on this system. You should be able to create a TAP-Win32 adapter by going to Start -> All Programs -> OpenVPN -> Add a new TAP-Win32 virtual ethernet adapter.

6/23/2012 - 7:17 PM Exiting

6/23/2012 - 7:17 PM Failed to start.

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Staff    10118

Staff
Posted 06/24/2012
  Quote

I tried that earlier and Air logged me out when I tried to connect and said 'Failed to start'. Here is the log from that:

6/23/2012 - 7:17 PM There are no TAP-Win32 adapters on this system. You should be able to create a TAP-Win32 adapter by going to Start -> All Programs -> OpenVPN -> Add a new TAP-Win32 virtual ethernet adapter.

 

Hello!

That line is quite self-explanatory. If you can't manage to install a TAP-Win32 adapter with the dedicated program, probably the OpenVPN installation did not perform correctly. In this case please do the following:

- completely uninstall OpenVPN from your Control Panel

- re-install OpenVPN 2.2.2 with administrator privileges and make sure that you authorize it to install any driver it requires during the installation

OpenVPN can be found inside the package available for download in our website, or directly from the OpenVPN Community site:

http://openvpn.net/index.php/open-source/downloads.html

Kind regards

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