auth-failure

[jhowel 0]

I have tried to connect to every VPN server but I get the same thing everytime which makes me think my registration failed somewhere...any ideas?

Tue Jun 19 16:45:36 2012 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

Tue Jun 19 16:45:36 2012 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Tue Jun 19 16:45:36 2012 LZO compression initialized

Tue Jun 19 16:45:36 2012 Control Channel MTU parms [ L:1560 D:140 EF:40 EB:0 ET:0 EL:0 ]

Tue Jun 19 16:45:36 2012 Socket Buffers: R=[8192->8192] S=[8192->8192]

Tue Jun 19 16:45:36 2012 Data Channel MTU parms [ L:1560 D:1450 EF:60 EB:135 ET:0 EL:0 AF:3/1 ]

Tue Jun 19 16:45:36 2012 Local Options hash (VER=V4): '958c5492'

Tue Jun 19 16:45:36 2012 Expected Remote Options hash (VER=V4): '79ef4284'

Tue Jun 19 16:45:36 2012 Attempting to establish TCP connection with 146.185.25.170:443

Tue Jun 19 16:45:36 2012 TCP connection established with 146.185.25.170:443

Tue Jun 19 16:45:36 2012 TCPv4_CLIENT link local: [undef]

Tue Jun 19 16:45:36 2012 TCPv4_CLIENT link remote: 146.185.25.170:443

Tue Jun 19 16:45:36 2012 TLS: Initial packet from 146.185.25.170:443, sid=1dbea4ac 8b19ccce

Tue Jun 19 16:45:37 2012 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

Tue Jun 19 16:45:37 2012 VERIFY OK: nsCertType=SERVER

Tue Jun 19 16:45:37 2012 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

Tue Jun 19 16:45:38 2012 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Tue Jun 19 16:45:38 2012 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Tue Jun 19 16:45:38 2012 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Tue Jun 19 16:45:38 2012 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Tue Jun 19 16:45:38 2012 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

Tue Jun 19 16:45:38 2012 [server] Peer Connection Initiated with 146.185.25.170:443

Tue Jun 19 16:45:41 2012 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

Tue Jun 19 16:45:41 2012 AUTH: Received AUTH_FAILED control message

Tue Jun 19 16:45:41 2012 TCP/UDP: Closing socket

Tue Jun 19 16:45:41 2012 SIGTERM[soft,auth-failure] received, process exiting

[Staff 9972]

I have tried to connect to every VPN server but I get the same thing everytime which makes me think my registration failed somewhere...any ideas?

Hello!

Thank you for your subscription.

We have checked that your account is authorized to access all the VPN servers.

Can you please make sure that your key has been properly copied & pasted in the OpenVPN configuration directory, and that OpenVPN can access it? Also, try a connection to a TCP port, it might solve your issue completely.

Kind regards

[jhowel 0]

Hi,

I am using TCP as shown in the log!

Yes the CA, Cert and Key are in the same directory as the ovpn file as extracted from the zip file.

The structure is C:\Program Files (x86)\OpenVPN\config\airVPN Castor Netherlands\airVPN Castor Netherlands.ovpn

I have placed all your connections in individual folders and all show up in the OpenVPN client (v2.2.2.).

James

[Staff 9972]

Hi,

I am using TCP as shown in the log!

Yes the CA, Cert and Key are in the same directory as the ovpn file as extracted from the zip file.

The structure is C:\Program Files (x86)\OpenVPN\config\airVPN Castor Netherlands\airVPN Castor Netherlands.ovpn

I have placed all your connections in individual folders and all show up in the OpenVPN client (v2.2.2.).

James

Hello!

Your account has been and is continuously connected since various days. Can you please make sure that some other device of yours is not already connected? Or maybe some other OpenVPN instance?

Kind regards