ANSWERED Can't connect to Airvpn (Length of the data to decrypt is invalid.)

[mafaka 1]

Hello. I'm trying to connect to Airvpn with no luck. Linux,Eddie 2.12.4. Logs included.

I 2017.03.31 08:53:48 - Eddie client version: 2.12.4 / linux_x64, System: Linux, Name: Linux Mint 18 Sarah \n \l, Mono/.Net Framework: v4.0.30319
. 2017.03.31 08:53:48 - Reading options from /home/aaaaa/.airvpn/AirVPN.xml
. 2017.03.31 08:53:48 - Data path: /home/aaaaa/.airvpn
. 2017.03.31 08:53:48 - Application path: /usr/lib/AirVPN
. 2017.03.31 08:53:48 - Executable path: /usr/lib/AirVPN/AirVPN.exe
. 2017.03.31 08:53:48 - Command line arguments (1): path="/home/aaaaa/.airvpn"
. 2017.03.31 08:53:48 - Operating System: Unix 4.4.0.21 - Linux bnote 4.4.0-21-generic #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
I 2017.03.31 08:53:48 - OpenVPN Driver - Found, /dev/net/tun
I 2017.03.31 08:53:48 - OpenVPN - Version: 2.3.10 - OpenSSL 1.0.2g  1 Mar 2016, LZO 2.08 (/usr/sbin/openvpn)
I 2017.03.31 08:53:48 - SSH - Version: OpenSSH_7.2p2 Ubuntu-4ubuntu2.1, OpenSSL 1.0.2g  1 Mar 2016 (/usr/bin/ssh)
I 2017.03.31 08:53:48 - SSL - Version: stunnel 5.30 (/usr/bin/stunnel4)
I 2017.03.31 08:53:48 - curl - Version: 7.47.0 (/usr/bin/curl)
I 2017.03.31 08:53:48 - Certification Authorities: /usr/share/AirVPN/cacert.pem
! 2017.03.31 08:53:51 - Ready
. 2017.03.31 08:53:51 - Updating systems & servers data ...
. 2017.03.31 08:53:51 - Cannot retrieve systems & servers data. (Length of the data to decrypt is invalid.)
I 2017.03.31 08:53:54 - Checking login ...
F 2017.03.31 08:53:55 - Cannot login. (Length of the data to decrypt is invalid.)

What should I do?

 

Kind regards

[OpenSourcerer 1442]

I 2017.03.31 08:53:48 - Certification Authorities: /usr/share/AirVPN/cacert.pem

I don't have this line. Did you do something? Or can someone else look if they have this?

[mafaka 1]

That's probably because of change in 2.12.4:

[change] Linux - cacert.pem in /usr/share/AirVPN in .deb/.rpm edition

[memeny 0]

Did you ever get to the bottom of this? I'm now having the same issue:

 

I 2017.07.17 18:39:15 - Eddie client version: 2.12.4 / windows_x64, System: Windows, Name: Microsoft Windows NT 10.0.15063.0, Mono/.Net Framework: v4.0.30319
. 2017.07.17 18:39:15 - Reading options from C:\Users\xxx\AppData\Local\AirVPN\AirVPN.xml
. 2017.07.17 18:39:16 - Data path: C:\Users\xxxx\AppData\Local\AirVPN
. 2017.07.17 18:39:16 - Application path: C:\Program Files\AirVPN
. 2017.07.17 18:39:16 - Executable path: C:\Program Files\AirVPN\AirVPN.exe
. 2017.07.17 18:39:16 - Command line arguments (1): path="home"
. 2017.07.17 18:39:16 - Operating System: Microsoft Windows NT 10.0.15063.0
. 2017.07.17 18:39:16 - Cannot find tunnel adapter.
E 2017.07.17 18:39:16 - OpenVPN Driver - Not available - Will be installed at next connection.
I 2017.07.17 18:39:16 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe)
I 2017.07.17 18:39:16 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
I 2017.07.17 18:39:16 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
I 2017.07.17 18:39:16 - curl - Version: 7.34.0 (C:\Program Files\AirVPN\curl.exe)
I 2017.07.17 18:39:16 - Certification Authorities: C:\Program Files\AirVPN\cacert.pem
! 2017.07.17 18:39:16 - Ready
. 2017.07.17 18:39:16 - Updating systems & servers data ...
. 2017.07.17 18:39:16 - Updating systems & servers data ..., 1° try failed (Length of the data to decrypt is invalid.)
I 2017.07.17 18:39:21 - Checking login ...
. 2017.07.17 18:39:22 - Checking login ..., 1° try failed (Length of the data to decrypt is invalid.)
. 2017.07.17 18:39:26 - Updating systems & servers data ..., 2° try failed (curl: (28) Connection timed out after 10032 milliseconds)
. 2017.07.17 18:39:27 - Updating systems & servers data ..., 3° try failed (Length of the data to decrypt is invalid.)
. 2017.07.17 18:39:27 - Updating systems & servers data ..., 4° try failed (Length of the data to decrypt is invalid.)
. 2017.07.17 18:39:27 - Cannot retrieve systems & servers data. (Length of the data to decrypt is invalid.)
. 2017.07.17 18:39:32 - Checking login ..., 2° try failed (curl: (28) Connection timed out after 10031 milliseconds)
. 2017.07.17 18:39:32 - Checking login ..., 3° try failed (Length of the data to decrypt is invalid.)
. 2017.07.17 18:39:32 - Checking login ..., 4° try failed (Length of the data to decrypt is invalid.)
F 2017.07.17 18:39:32 - Cannot login. (Length of the data to decrypt is invalid.)
 

[ausvpntary 0]

Same issue here, AIRVPN Support better get on it ! And I even tried their own Eddie client, latest version.

[Trarmurz 0]

Just bought it and I have the same issue.

[Staff 10016]

Hello,

 

if the length of the data to decrypt is invalid a possible cause is that curl could not download the mentioned data at all. Usually we see that this problem is caused by a firewall in the customer's system blocking curl, as you all should have already seen clearly from the log.

 

Kind regards

[DarkSpace-Harbinger 11]

Hello,

 

if the length of the data to decrypt is invalid a possible cause is that curl could not download the mentioned data at all. Usually we see that this problem is caused by a firewall in the customer's system blocking curl, as you all should have already seen clearly from the log.

 

Kind regards

Is this network a School, University or workplace network OP?

 

@staff, is it possible that if its one of the above networks that they are blocking CURL in an attempt to block VPN access? If so how can this be bypassed?

[Trarmurz 0]

Hello,

 

if the length of the data to decrypt is invalid a possible cause is that curl could not download the mentioned data at all. Usually we see that this problem is caused by a firewall in the customer's system blocking curl, as you all should have already seen clearly from the log.

 

Kind regards

 

I added curl.exe to my firewall exceptions. Still doesn't work.

[Trarmurz 0]

Also,I forgot to mention that If I try to run Curl.exe it launches for 1 second but it then crashes without any error messages.

[Staff 10016]

Also,I forgot to mention that If I try to run Curl.exe it launches for 1 second but it then crashes without any error messages.

 

curl.exe is essential to Eddie. If your system can't run it, you can't use Eddie effectively. Does the same happen with Eddie 2.13.3beta, which includes an updated curl version?

 

Kind regards

[Trarmurz 0]

 

Also,I forgot to mention that If I try to run Curl.exe it launches for 1 second but it then crashes without any error messages.

 

curl.exe is essential to Eddie. If your system can't run it, you can't use Eddie effectively. Does the same happen with Eddie 2.13.3beta, which includes an updated curl version?

 

Kind regards

 

All exes which come with airvpn do the same thing. (Except Airvpn and Cli) Same thing on the experimental version.

[Staff 10016]

 

 

Also,I forgot to mention that If I try to run Curl.exe it launches for 1 second but it then crashes without any error messages.

 

curl.exe is essential to Eddie. If your system can't run it, you can't use Eddie effectively. Does the same happen with Eddie 2.13.3beta, which includes an updated curl version?

 

Kind regards

 

All exes which come with airvpn do the same thing. (Except Airvpn and Cli) Same thing on the experimental version.

 

Hello!

 

Do you mean that curl, stunnel and plink all crash in your system?

 

Kind regards

[mafaka 1]

Sorry for long time no response. In my case the source of problems was guest wifi - router blocked some connections.