authorisation failed

[Quark 0]

hi from time to time i keep getting disconected and i recive the error message "authirisation failed maybe you are logged in at another location" and then my client cant automatically disconect. I then have to close air vpn manually and wait 5-10 mins before i can log back in. Any help would be appreciated.

Dave

[Staff 9972]

hi from time to time i keep getting disconected and i recive the error message "authirisation failed maybe you are logged in at another location" and then my client cant automatically disconect. I then have to close air vpn manually and wait 5-10 mins before i can log back in. Any help would be appreciated.

Dave

Hello!

We are going to look into the issue, thanks for the info.

Kind regards