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timmyp30

Can't login, or retrieve Server list (Mac OSX Sierra)

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Hi, have been using AirVPN for a long time and today decided to try the experimental Eddie client for Mac.  I couldn't get this to connect (authorisation issues) so went back to using the standard stable AirVPN client.  Now I can't even log in. 

 

This is the log.  Could someone please assist?   Thank you.

 

I 2016.12.17 13:47:56 - AirVPN client version: 2.10.3 / x86, System: OSX, Name: 10.12.1 / x64
. 2016.12.17 13:47:56 - Reading options from /Users/admin/.airvpn/AirVPN.xml
. 2016.12.17 13:47:56 - Data Path: /Users/admin/.airvpn
. 2016.12.17 13:47:56 - App Path: /Applications/AirVPN.app/Contents/MacOS
. 2016.12.17 13:47:56 - Executable Path: /Applications/AirVPN.app/Contents/MacOS/AirVPN
. 2016.12.17 13:47:56 - Command line arguments (0):
. 2016.12.17 13:47:56 - Updating systems & servers data ...
. 2016.12.17 13:47:56 - Cannot retrieve systems & servers data. Please retry later or contact us for help. ()
. 2016.12.17 13:47:56 - Operating System: Unix 16.1.0.0 - Darwin Admins-MacBook-Pro.local 16.1.0 Darwin Kernel Version 16.1.0: Wed Oct 19 20:31:56 PDT 2016; root:xnu-3789.21.4~4/RELEASE_X86_64 x86_64
I 2016.12.17 13:47:56 - OpenVPN Driver - Expected
I 2016.12.17 13:47:56 - OpenVPN - Version: OpenVPN 2.3.8 (/Applications/AirVPN.app/Contents/MacOS/openvpn)
I 2016.12.17 13:47:56 - SSH - Version: OpenSSH_7.2p2, LibreSSL 2.4.1 (/usr/bin/ssh)
I 2016.12.17 13:47:56 - SSL - Version: stunnel 5.17 (/Applications/AirVPN.app/Contents/MacOS/stunnel)
! 2016.12.17 13:47:56 - Ready
I 2016.12.17 13:48:03 - Checking login ...
F 2016.12.17 13:48:03 - Cannot login. ()
. 2016.12.17 13:48:58 - Updating systems & servers data ...
. 2016.12.17 13:48:58 - Cannot retrieve systems & servers data. Please retry later or contact us for help. ()
. 2016.12.17 13:49:59 - Updating systems & servers data ...
. 2016.12.17 13:49:59 - Cannot retrieve systems & servers data. Please retry later or contact us for help. ()
. 2016.12.17 13:51:01 - Updating systems & servers data ...
. 2016.12.17 13:51:01 - Cannot retrieve systems & servers data. Please retry later or contact us for help. ()
 

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Hello!

 

Please feel free to try this solution. Kudos to Staff only

 

Took me a while to find it. I wish we had a feed for all Staffs posts.


Moderators do not speak on behalf of AirVPN. Only the Official Staff account does. Please also do not run Tor Exit Servers behind AirVPN, thank you.
Did you make a guide or how-to for something? Then contact me to get it listed in my new user guide's Guides Section, so that the community can find it more easily.

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