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anonamous321

Average Respose Time for Support Tickets?

By anonamous321, ... in Troubleshooting and Problems

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Staff    10014

Staff
Posted ...

I have put in a support ticket and would like to know how long to expect to wait before receiving a reply.

 

It depends also on the complexity of the problem. Usually from 1 minute to a few hours in working days, up to 24 hours in non-working days.

 

Kind regards

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