configuration system failed to initialize

[BennyHill106 0]

Hi,

I'm having an issue with the client.  When I load it now it says 'configuration system failed to initialize' and all the settings in preferences are blank.  I've tried reinstalling, but I'm not sure how to do a full clean install, when uninstall/reinstall it's the same issue.   I'm using the latest version,  when I try to connect it says 'specify a host in the proxy settings' -  I really don't know what settings to add, if that's the issue.

I'm using windows xp - and just added service pack 4, though it was working just after doing that, but not now.

Any help would be great, thanks.

 

I 2016.10.07 21:07:16 - AirVPN client version: 2.10.3 / x86, System: Windows, Name: Microsoft Windows NT 5.1.2600 Service Pack 3 / x86
. 2016.10.07 21:07:16 - Reading options from C:\Documents and Settings\miles\Local Settings\Application Data\AirVPN\AirVPN.xml
. 2016.10.07 21:07:16 - Data Path: C:\Documents and Settings\miles\Local Settings\Application Data\AirVPN
. 2016.10.07 21:07:16 - App Path: C:\Program Files\AirVPN
. 2016.10.07 21:07:16 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2016.10.07 21:07:16 - Command line arguments (1): path="home"
. 2016.10.07 21:07:16 - Updating systems & servers data ...
. 2016.10.07 21:07:16 - Operating System: Microsoft Windows NT 5.1.2600 Service Pack 3
W 2016.10.07 21:07:16 - Configuration system failed to initialize
. 2016.10.07 21:07:16 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (Configuration system failed to initialize, with '' proxy and '' auth)
E 2016.10.07 21:07:18 - OpenVPN Driver - Not available
I 2016.10.07 21:07:18 - OpenVPN - Version: OpenVPN 2.3.6 (C:\Program Files\AirVPN\openvpn.exe)
I 2016.10.07 21:07:18 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2016.10.07 21:07:18 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)
! 2016.10.07 21:07:18 - Ready

 

[LZ1 663]

Hello!

 

Have you considered updating your OS?

 

Maybe you could try this.

 

As Air Staff also said however: "However this event once more shows that Windows XP should no more be used when security is a priority. It is an abandoned system. It seems somehow contradictory to use AirVPN services while at the same time running Windows XP..."

 

Or this, if it applies to you.