ANSWERED BTC payment not transmitted yet

[fdhyjdttyj 0]

I just ordered 3 days trial and paid from my android wallet. Suddenly it still shows message that this transactions has not been transmitted yet. I don't know why it taking so long time - maybe small amount or so. I raised even fee and it didn't helped.

As 15 minutes window expired on coinbase I would like ask for help and suggest what to do in this situation

[Staff 9973]

I just ordered 3 days trial and paid from my android wallet. Suddenly it still shows message that this transactions has not been transmitted yet. I don't know why it taking so long time - maybe small amount or so. I raised even fee and it didn't helped.

As 15 minutes window expired on coinbase I would like ask for help and suggest what to do in this situation

 

 

Thank you for your choice! Please open a ticket and our sales dep. will provide you with full support.

 

Kind regards

[fdhyjdttyj 0]

It just arrived , and has been credited to my account, (about 5 mins after limited time)

for future reference may I ask for how long time since coinbase window has been expired you are able to process correctly payment?

[Staff 9973]

It just arrived , and has been credited to my account, (about 5 mins after limited time)

for future reference may I ask for how long time since coinbase window has been expired you are able to process correctly payment?

 

At the third or fourth confirmation of the transaction the system is normally able to recover a "timed out" transaction automatically. Note: we remind you that this "time out" is enforced by Coinbase, NOT by us!

 

Kind regards