Windows Vista internet connection not secured

[nimledoc 0]

Hi,

before renewing my account, I need t solve a problem. 3 weeks ago I could connect via "AIRvpn" installed on my win Vista Pc, but since yesterday I connect as before but my Firefox and IE dont use the secure connection! I tried to see if I had changed settings but I found no change...

I tried then a new connection to VPN by windows but the server wont accept.

SOlution?

[Staff 10118]

  Quote

Hi,

before renewing my account, I need t solve a problem. 3 weeks ago I could connect via "AIRvpn" installed on my win Vista Pc, but since yesterday I connect as before but my Firefox and IE dont use the secure connection! I tried to see if I had changed settings but I found no change...

I tried then a new connection to VPN by windows but the server wont accept.

SOlution?

Hello!

Can you please send us the connection logs?

Kind regards

[nimledoc 0]

Tuesday 6th of March 2012 10:08:00 AM 307 seconds 9 kB 7 kB 178.248.29.132 53 udp

Tuesday 6th of March 2012 09:46:15 AM 236 seconds 8 kB 6 kB 178.248.29.132 80 tcp

Tuesday 6th of March 2012 12:25:33 AM 843 seconds 13 kB 11 kB 178.248.29.132 443 tcp

Tuesday 6th of March 2012 12:10:26 AM 806 seconds 12 kB 10 kB 178.248.29.132 443 udp

Monday 5th of March 2012 02:41:17 PM 29942 seconds 258 kB 246 kB 146.185.25.170 443 udp

Monday 5th of March 2012 02:39:11 PM 110 seconds 7 kB 6 kB 146.185.25.170 443 udp

Monday 5th of March 2012 02:33:47 PM 97 seconds 7 kB 6 kB 146.185.25.170 443 udp

Monday 5th of March 2012 02:30:52 PM 162 seconds 8 kB 6 kB 178.248.29.132 443 udp

[Staff 10118]

Hello!

Can you please send us the OpenVPN connection logs?

If you use the Air client for Windows, right-click on the dock icon, select "Logs", click on "Copy to clipboard" then paste here. If you use OpenVPN directly, locate the air.log file (on typical installation, it is in C:\Program Files(x86)\OpenVPN\log).

We're looking forward to hearing from you.

Kind regards