ANSWERED Can't access internet at all OUTSIDE VPN

[biros 0]

Hey I have a Surface Pro 3 running Windows 8.1, I noticed that when the VPN was not connected I was unable to access anything on the internet. My WiFi connection showed limited and I got constant DNS failures. I tried uninstalling AirVPN to see if that would help and the problem persists, still can't connect at all. I reset the Windows Firewall settings to default and restarted but still no luck. I am about to try downloading on my other computer and installing on the Surface to see if I can connect again with the VPN, would like any ideas I can get. Thanks in advance!

[Staff 9973]

Hey I have a Surface Pro 3 running Windows 8.1, I noticed that when the VPN was not connected I was unable to access anything on the internet. My WiFi connection showed limited and I got constant DNS failures. I tried uninstalling AirVPN to see if that would help and the problem persists, still can't connect at all. I reset the Windows Firewall settings to default and restarted but still no luck. I am about to try downloading on my other computer and installing on the Surface to see if I can connect again with the VPN, would like any ideas I can get. Thanks in advance!

 

Hello,

 

please check your system DNS settings and make sure that at least a publicly accessible nameserver is configured in your physical network card. How to change DNS servers in Windows 8:

http://pcsupport.about.com/od/windows-8/fl/change-dns-servers-windows-8.htm

 

Kind regards

[biros 0]

This solved it, thank you. I changed it to automatic and that worked immediately.