Can't deactivate network lock

[Doggy 0]

Hi,

 

I can't seem to deactivate network lock.  Rather, I do deactivate network lock, but then I can't access the internet anymore.

 

From what I remember... Installed AirVPN.  Used the client.  Connected to a server, accessed internet, disconnected from server, still accessed internet.  Decided to try network lock.  Activated network lock, connected to a server, accessed internet.  Disconnected from server, could not access internet.  Deactivated network lock, still can not access internet.  I've tried a couple times reactivating, reconnected, deactivating, etc, but still I can only access the internet when connected to a server, regardless of the network lock status. Any ideas?  I imagine I can manually change some windows firewall settings to open it up again... but I shouldn't have to do that if the airvpn client works, right?

 

Windows 7.  AirVPN client 2.9.2.

 

Thanks,

[Staff 10014]

Hello!

 

Maybe the firewall settings have not been not restored properly. Try to reset the Windows firewall while the client Eddie is not running (important).

 

Kind regards

[lsat 23]

I can't seem to deactivate network lock.

It's OK.

Simply reboot.

1) disconnect from the internet

2)disconnect form the airvpn client

2)exit airvpn

4)reboot

 

Don't do anything else ( like as resetting the Windows firewall )! Eddie 2.9 works perfectly on Windows 7 with such routine.

[Doggy 0]

Thanks for the suggestions.  But neither has helped.  I restored default settings, then even tried totally disabling windows firewall, and still was unable to connect to the internet.  Played with my cable modem/router a bit, but nothing there, and other computers/mobiles are using it just fine.  Another PC on which I've used AirVPN but never used Network Lock is also fine.

[Doggy 0]

Ok here's maybe a clue (though basically I'm playing around with my limited knowledge without really knowing what I'm doing).

If I'm connected to airvpn, if I use a command prompt to ping www.google.com, I get:

Pinging www.google.com [173.194.43.115] with 32 bytes of data:

and get replys.  If I then disconnect from airvpn, and ping www.google.com, I get :

Ping request could not find host www.google.com. Please check the name and try again

If I then ping 173.194.43.115, I get

Pinging 173.194.43.115 with 32 bytes of data:

and get replies.

 

Also, I can point my browser to 173.194.43.115 and see google. (oh whenever I previously said "can't access internet" I meant browsing, didn't try torrents, ftp, or others)

Does this mean a "DNS" problem? Any ways to fix that?

[Revelead 16]

 

Ok here's maybe a clue (though basically I'm playing around with my limited knowledge without really knowing what I'm doing).

If I'm connected to airvpn, if I use a command prompt to ping www.google.com, I get:

Pinging www.google.com [173.194.43.115] with 32 bytes of data:

and get replys.  If I then disconnect from airvpn, and ping www.google.com, I get :

Ping request could not find host www.google.com. Please check the name and try again

If I then ping 173.194.43.115, I get

Pinging 173.194.43.115 with 32 bytes of data:

and get replies.

 

Also, I can point my browser to 173.194.43.115 and see google. (oh whenever I previously said "can't access internet" I meant browsing, didn't try torrents, ftp, or others)

Does this mean a "DNS" problem? Any ways to fix that?

I have the same Problem as you. Just logged in today and can't seem to find a solution. Skype etc. works for me but i can't browse the internet without AirVPN enabled.

[aleahz 0]

I found the solution in this post https://airvpn.org/topic/13435-network-lock-issue/?do=findComment&comment=24661