Frequent disconnects and upload spikes

[Raumz 1]

I'm running windows 7 on a 64 bit system.  Every 2 or 3 minutes it's like I disconnect from the VPN for some time.  The displayed download speed stays at 0, I can't connect to web pages or torrents.  The displayed uploads goes up to 30+ mbps even though my computer shows no outgoing traffic.  Eventually it connects again.  During this the logs show nothing other than normal operation.  I've tried restarting, reinstalling the VPN client even a fresh install of windows doesn't work.  So I'm wondering if it maybe a problem with my router, it's a linksys WRT54GS.

 

I don't know where to start trouble shooting this.  Can someone point me in the right direction? 

[iwih2gk 95]

I don't know if you tried this yet, but are you in a position where you can hardwire via ethernet to a slot on the router?  Even better would be to plug directly into the modem if its cable.  Wireless can be fickle so start there.

[Raumz 1]

  On 1/28/2015 at 10:51 PM, iwih2gk said:

I don't know if you tried this yet, but are you in a position where you can hardwire via ethernet to a slot on the router?  Even better would be to plug directly into the modem if its cable.  Wireless can be fickle so start there.

 

Yep tried the line to the router, sadly it doesn't work.  Can't plug directly into the modem though as other people use the router.

[rickjames 106]

  On 1/28/2015 at 11:20 PM, Raumz said:

 

  On 1/28/2015 at 10:51 PM, iwih2gk said:

 

I don't know if you tried this yet, but are you in a position where you can hardwire via ethernet to a slot on the router? Even better would be to plug directly into the modem if its cable.  Wireless can be fickle so start there.

Yep tried the line to the router, sadly it doesn't work. Can't plug directly into the modem though as other people use the router.

Does it completely fail when directly connected or is it the same issue?

[cmar001 1]

I have same problem ... but only 2.8 portable. I'm running windows 7 on a 64 bit system.  I will try back with 2.7 .. a i will report.

[Raumz 1]

  On 1/29/2015 at 7:27 PM, rickjames said:

 

  On 1/28/2015 at 11:20 PM, Raumz said:

 

  On 1/28/2015 at 10:51 PM, iwih2gk said:

I don't know if you tried this yet, but are you in a position where you can hardwire via ethernet to a slot on the router? Even better would be to plug directly into the modem if its cable.  Wireless can be fickle so start there.

Yep tried the line to the router, sadly it doesn't work. Can't plug directly into the modem though as other people use the router.

Does it completely fail when directly connected or is it the same issue?

It's the same issue with the hard connection.

[CASTLEGATES 0]

Same here. We had terrible service with spikes and torrents coming in, going out so badly, i haven't done it in a while. Today and the past couple days, nothing. I can't connect to any server. All I do is torrent but I can't understand the instructions, so I'm using AirVPN for everything (although I understand I don't have to, there are just no simple A B C  instructions out there). I'm sort of adept at computers, but most articles here assume I know about this part of computers (connections, ports, etc), which I dont.

[Raumz 1]

I tried connecting my computer directly to the modem and the problem still continues.

[333_half_evil 6]

Anyone have a good fix for this problem?

[Staff 10118]

Unfortunately it's not possible for anyone to provide you with proper help. At least, logs taken after the problems occurred are strictly necessary. Since you all have in common Windows usage, first of all do the following, and then let's start over troubleshooting with logs and relevant information on your systems. Also we must underline that your description of the problems is confused, contradictory and seems to be mixing different, overlapping problems.

 

• make sure that your network interface driver as well as your router firmware are up to date
• upgrade to Eddie 2.11.3 beta, which will automatically upgrade tun/tap driver to version 9.21.2 (older versions can cause various problems, including those which you describe)
• make sure that you do not run any third party network manager
• make sure that you do not run antimalware tools, "security suites" and all that jazz (disable them momentarily for your tests)

Note: release of Eddie 2.11.4 beta is imminent: upgrade to Eddie 2.11.4 when available.

 

Kind regards

[sfasdfs 0]

I had the same issue with the stable. Depending on "which WIFI I'm on" it all works or I get the 30+ Mbit/sec upload issue where the clients seems to be connected (displaying the high upload and 0 download) and no actual data seems to be transferred. After updating AirVPN to the latest beta the issue is "fixed" because the upload now shows it's going at 270+ Mbit/sec (still no connection though, so it's not really actually fixed). 

 

When disabling the VPN the internet connection works fine and is stable (except all the blocked websites because: totalitarianism).

 

Logs: 

 

 

I 2016.11.28 15:53:24 - Session starting.

I 2016.11.28 15:53:24 - Checking authorization ...

! 2016.11.28 15:53:24 - Connecting to Antares (Singapore, Singapore)

. 2016.11.28 15:53:24 - OpenVPN > OpenVPN 2.3.13 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Nov 10 2016

. 2016.11.28 15:53:24 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2016.11.28 15:53:24 - OpenVPN > library versions: OpenSSL 1.0.2j  26 Sep 2016, LZO 2.09

. 2016.11.28 15:53:24 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2016.11.28 15:53:25 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file

. 2016.11.28 15:53:25 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.11.28 15:53:25 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.11.28 15:53:25 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]

. 2016.11.28 15:53:25 - OpenVPN > UDPv4 link local: [undef]

. 2016.11.28 15:53:25 - OpenVPN > UDPv4 link remote: [AF_INET]103.254.153.68:443

. 2016.11.28 15:53:25 - OpenVPN > TLS: Initial packet from [AF_INET]103.254.153.68:443, sid=96d1def1 5581f930

. 2016.11.28 15:53:25 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org

. 2016.11.28 15:53:25 - OpenVPN > Validating certificate key usage

. 2016.11.28 15:53:25 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0

. 2016.11.28 15:53:25 - OpenVPN > VERIFY KU OK

. 2016.11.28 15:53:25 - OpenVPN > Validating certificate extended key usage

. 2016.11.28 15:53:25 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication

. 2016.11.28 15:53:25 - OpenVPN > VERIFY EKU OK

. 2016.11.28 15:53:25 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org

. 2016.11.28 15:53:25 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2016.11.28 15:53:25 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.11.28 15:53:25 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

. 2016.11.28 15:53:25 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2016.11.28 15:53:25 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA

. 2016.11.28 15:53:25 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]103.254.153.68:443

. 2016.11.28 15:53:27 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

. 2016.11.28 15:53:27 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.13.179 255.255.0.0'

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: LZO parms modified

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: route options modified

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: route-related options modified

. 2016.11.28 15:53:27 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

. 2016.11.28 15:53:27 - OpenVPN > ROUTE_GATEWAY 192.168.1.1/255.255.255.0 I=28 HWADDR=d8:fc:93:e4:c6:68

. 2016.11.28 15:53:27 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0

. 2016.11.28 15:53:27 - OpenVPN > open_tun, tt->ipv6=0

. 2016.11.28 15:53:28 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{5EBFB9F4-D8A9-4595-A2DF-40934EF88C90}.tap

. 2016.11.28 15:53:28 - OpenVPN > TAP-Windows Driver Version 9.21

. 2016.11.28 15:53:28 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.13.179/255.255.0.0 [sUCCEEDED]

. 2016.11.28 15:53:28 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.13.179/255.255.0.0 on interface {5EBFB9F4-D8A9-4595-A2DF-40934EF88C90} [DHCP-serv: 10.4.255.254, lease-time: 31536000]

. 2016.11.28 15:53:28 - OpenVPN > Successful ARP Flush on interface [20] {5EBFB9F4-D8A9-4595-A2DF-40934EF88C90}

. 2016.11.28 15:53:32 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up

. 2016.11.28 15:53:32 - OpenVPN > C:\Windows\system32\route.exe ADD 103.254.153.68 MASK 255.255.255.255 192.168.1.1

. 2016.11.28 15:53:32 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

. 2016.11.28 15:53:32 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.11.28 15:53:32 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1

. 2016.11.28 15:53:32 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

. 2016.11.28 15:53:32 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.11.28 15:53:32 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1

. 2016.11.28 15:53:32 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4

. 2016.11.28 15:53:32 - OpenVPN > Route addition via IPAPI succeeded [adaptive]

. 2016.11.28 15:53:32 - Starting Management Interface

. 2016.11.28 15:53:32 - OpenVPN > Initialization Sequence Completed

. 2016.11.28 15:53:32 - DNS leak protection with packet filtering enabled.

. 2016.11.28 15:53:32 - DNS of a network adapter forced (Intel® Dual Band Wireless-AC 7260, from automatic (208.67.222.222,208.67.220.220) to 10.4.0.1)

I 2016.11.28 15:53:32 - Flushing DNS

! 2016.11.28 15:53:33 - Connected.

. 2016.11.28 15:53:33 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100

. 2016.11.28 15:53:33 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info