Email messages problem

[X00X 0]

What this message under my mail ??

 

 

Dear / Dear xx xx
 
Please find attached the billing information (these are the
same as the shipping information) for control # xxxxxxxxxxx
carried out on the site https://airvpn.org:
 
Name: xxxxxx
Name: xxxxx
Address: xxxxx
City: xxxxxxxxxxxxxx
Zip Code: xxxxxxxx
Country: xxxxxxxxxx

For an online transaction, billing address,
delivery address
must be valid. Your billing address must be the same
to
postal address (indicated on your ID card).
 
We invite you to send us a billing address as
clear
above and a delivery address (if it is different
 
from the billing address).
 
Thank you for this information.
 
Best Regards,
-
avangate.com - a service provided by Avangate BV

 

 

 

- What is the problem?

- How to regulate it?

-And especially after what I understand ..or is anonymous?
This is not réelement anonymously because you have his address ..
If this is what I am disappointed

 

[Staff 10014]

Hello,

 

use Bitcoin if you need a much higher privacy in payments. Use Bitcoin behind Tor if you wish to add an anonymity layer to Bitcoin.

 

Kind regards

[X00X 0]

Hello Staff !

 

thx for your answer

 

But my problem is that after the mall below the amount was debit from my bank account

 

Ps : i replaced the value xx

 

This message say :

 

"

Dear (Dear) xx xx
 
Payment for your online order placed on the 2015-01-18 2:11:13 p.m. https://airvpn.org was approved (Item number: xxxxxxxx).
 
This e-mail contains the RECEIVED YOUR PAYMENT.
 
You will soon receive an e-mail containing detailed INFORMATION REGARDING THE LICENSED of the product, as well as contact technical support.
 
 
 
We remind you that orders for https://airvpn.org are processed by Avangate BV as an approved supplier of Air Products.
 
Please note that the name of * airvpn.org Avangate appear on your credit card payment, instead of Air.
 
If you wish, you can also check the status of your order online:
https://secure.avangate.com/help/order-lookup.php?xxxxxxx
 
To download your invoices, access the list of your purchases made through Avangate or change your settings for future orders, please log in using your email address nikoouus@hotmail.fr to Avangate myAccount on https://secure.avangate.com/myaccount/?LANG=XX
 
For questions regarding payment, please contact Avangate by email support@avangate.com or call:
Tel .: +33582880106 (hotline available Monday to Friday during working hours 09.00 - 18.00 CET (the Central European Time, GMT +1)
International: +31 88 0000008 (24h / 24, 7/7, callable service English)
 
The product (s) (s) / Service (s) purchased will be delivered according to the terms and conditions published on the website https://airvpn.org and you have accepted your order.
 
Please keep this email, it could serve you later.
 
************************************************** *********
ONLINE ORDER - PAYMENT DETAILS (PAYMENT RECEIVED)
************************************************** *********
 
Website: https://airvpn.org
Reference number: xxxxxx
Payment method: xxxxxx
Date and time: 2015-01-18 2:11:13 p.m.
Total order amount: EUR xx.00
 
Number of credit card: xxxxxxxxxxxxxxxxx
Expiration Date: xx / xx
Authorization code: xxxxxx
Type of business: xxxxxx
Authentication result of cardholder:
SVA result code:
 
KEY ENTERED
 
------
Product Name: xxxxxx
Product code: xxxxxxxx
Quantity: 1
Price / Unit: EUR xx.00
Taxes (VAT): EUR 0.00
Total: EUR xx.00
 
------
 
Subtotal command: EUR xx.00
Total order amount: EUR xx.00
 
 
Coordoonnées billing:
 
xx xx
xx xx
xxxxx xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx
 
E-mail address: xxxxxxxxxx@xxxxxx.xxx
 
The delivery of the order (except electronic delivery) will be conducted at the following address:
 
xx xx
xx xx
xx xx
xxxxx xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxxx

************************************************** *********
 
Thank you for your purchase.
 
Best Regards,
-
The team Avangate
Avangate BV
http://www.avangate.com/support "

 

 

The status of my order is on hold and is not validated ..

I still have not received my license by email

I do not know what to do 

[Staff 10014]

Hello,

 

if you have any additional issue please do not hesitate to open a ticket. Address the ticket to the sales department.

 

Kind regards

[X00X 0]

Ok merci je vais refaire un topic dans la categorie vente pour mon problème ..

Merci staff