"The underlying connection was closed. An unexpected error occurred on a send."

[TotalRecall 1]

 The above is the error message. I can't even log in to the server(s). This started out of the blue. I have never had any login trouble before.

[Staff 9973]

Hello!

 

What are your Operating System and the software you run to connect to our service?

 

Kind regards

[random71 0]

This started happening for me a well yesterday.  The OS is Windows XP SP3, AirVPN Client 1.92

 

I'm about to wipe and update that box to Linux Mint 17.  I've been needing an excuse to update that machine as, well... XP.

 

I'd be curious though if I'm not the only person experiencing this?  Any certificate updates on the servers side?

[Staff 9973]

Hello!

 

We ceased support to RC4, that's causing the problem in XP with the old client. However, please note that Air client 1.x series is obsolete. Upgrading to client series 2, codename "Eddie", will solve the problem even on XP SP3. Also keep in mind that XP is discontinued and, as you rightly say, switching to more modern Operating Systems is an option to be seriously taken into consideration.

 

Kind regards

[random71 0]

Thanks for the quick response, I'm just glad to know it wasn't a network issue.

 

Also the kick in the ass I need to get that machine updated to a OS that is still supported.

 

Cheers

[Redemptor 0]

Hello!

 

We ceased support to RC4, that's causing the problem in XP with the old client. However, please note that Air client 1.x series is obsolete. Upgrading to client series 2, codename "Eddie", will solve the problem even on XP SP3. Also keep in mind that XP is discontinued and, as you rightly say, switching to more modern Operating Systems is an option to be seriously taken into consideration.

 

Kind regards

 

Thanks this helped me also!