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halosbadboyz

Won't stop connecting

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Hey

 

Hoping anyone one can help me. I've installed the client a few times now and it won't stop constantly trying to connect and I don't know what's wrong? 

 

Here is my log is that helps...

 

I 2014.11.17 22:04:19 - AirVPN client version: 2.7, System: Windows, Architecture: x64
. 2014.11.17 22:04:19 - Reading options from C:\Users\Sam\AppData\Local\AirVPN\AirVPN.xml
. 2014.11.17 22:04:19 - Data Path: C:\Users\Sam\AppData\Local\AirVPN
. 2014.11.17 22:04:19 - App Path: C:\Program Files\AirVPN
. 2014.11.17 22:04:19 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2014.11.17 22:04:19 - Command line arguments: path="home"
. 2014.11.17 22:04:21 - Operating System: Microsoft Windows NT 6.2.9200.0
I 2014.11.17 22:04:21 - OpenVPN Driver - TAP-Windows Adapter V9
I 2014.11.17 22:04:21 - OpenVPN - Version: OpenVPN 2.3.4 (C:\Program Files\AirVPN\openvpn.exe)
I 2014.11.17 22:04:21 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2014.11.17 22:04:21 - SSL - Version: stunnel 4.56 (C:\Program Files\AirVPN\stunnel.exe)
I 2014.11.17 22:04:21 - IPV6: Available
! 2014.11.17 22:04:21 - Ready
I 2014.11.17 22:04:34 - Session starting.
! 2014.11.17 22:04:34 - Checking environment
! 2014.11.17 22:04:34 - Checking authorization ...
! 2014.11.17 22:04:35 - Connecting to Nunki (United Kingdom, Manchester)
. 2014.11.17 22:04:35 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:04:35 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:04:35 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:04:35 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:04:35 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:04:35 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:04:35 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:04:35 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:04:35 - OpenVPN > UDPv4 link remote: [AF_INET]78.129.153.40:443
. 2014.11.17 22:05:07 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2014.11.17 22:05:07 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2014.11.17 22:05:12 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2014.11.17 22:05:12 - Disconnecting
. 2014.11.17 22:05:12 - Connection terminated.
! 2014.11.17 22:05:15 - Checking authorization ...
! 2014.11.17 22:05:15 - Connecting to Keid (Netherlands, Amsterdam)
. 2014.11.17 22:05:16 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:05:16 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:05:16 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:05:16 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:05:16 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:05:16 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:05:16 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:05:16 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:05:16 - OpenVPN > UDPv4 link remote: [AF_INET]95.211.138.7:443
. 2014.11.17 22:05:48 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2014.11.17 22:05:48 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2014.11.17 22:05:53 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2014.11.17 22:05:53 - Disconnecting
. 2014.11.17 22:05:53 - Connection terminated.
! 2014.11.17 22:05:56 - Checking authorization ...
! 2014.11.17 22:05:57 - Connecting to Keid (Netherlands, Amsterdam)
. 2014.11.17 22:05:57 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:05:57 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:05:57 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:05:57 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:05:57 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:05:57 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:05:57 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:05:57 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:05:57 - OpenVPN > UDPv4 link remote: [AF_INET]95.211.138.7:443
. 2014.11.17 22:06:22 - Updating systems & servers data ...
. 2014.11.17 22:06:23 - Systems & servers data update completed
. 2014.11.17 22:06:29 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2014.11.17 22:06:29 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2014.11.17 22:06:35 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2014.11.17 22:06:35 - Disconnecting
. 2014.11.17 22:06:35 - Connection terminated.
! 2014.11.17 22:06:38 - Checking authorization ...
! 2014.11.17 22:06:38 - Connecting to Canopus (Netherlands, Amsterdam)
. 2014.11.17 22:06:38 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:06:38 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:06:38 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:06:38 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:06:38 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:06:38 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:06:38 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:06:38 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:06:38 - OpenVPN > UDPv4 link remote: [AF_INET]37.48.81.11:443
. 2014.11.17 22:07:11 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2014.11.17 22:07:11 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2014.11.17 22:07:16 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2014.11.17 22:07:16 - Disconnecting
. 2014.11.17 22:07:16 - Connection terminated.
! 2014.11.17 22:07:19 - Checking authorization ...
! 2014.11.17 22:07:20 - Connecting to Canopus (Netherlands, Amsterdam)
. 2014.11.17 22:07:20 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:07:20 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:07:20 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:07:20 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:07:20 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:07:20 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:07:20 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:07:20 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:07:20 - OpenVPN > UDPv4 link remote: [AF_INET]37.48.81.11:443
. 2014.11.17 22:07:52 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2014.11.17 22:07:52 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2014.11.17 22:07:57 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2014.11.17 22:07:57 - Disconnecting
. 2014.11.17 22:07:57 - Connection terminated.
! 2014.11.17 22:08:00 - Checking authorization ...
! 2014.11.17 22:08:01 - Connecting to Canopus (Netherlands, Amsterdam)
. 2014.11.17 22:08:01 - OpenVPN > OpenVPN 2.3.4 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Oct 18 2014
. 2014.11.17 22:08:01 - OpenVPN > library versions: OpenSSL 1.0.1j 15 Oct 2014, LZO 2.05
. 2014.11.17 22:08:01 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2014.11.17 22:08:01 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2014.11.17 22:08:01 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:08:01 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2014.11.17 22:08:01 - OpenVPN > Socket Buffers: R=[65536->65536] S=[65536->65536]
. 2014.11.17 22:08:01 - OpenVPN > UDPv4 link local: [undef]
. 2014.11.17 22:08:01 - OpenVPN > UDPv4 link remote: [AF_INET]37.48.81.11:443
 

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Hello,

 

the problem is here:

. 2014.11.17 22:07:11 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting

 

Something is blocking OpenVPN packets (or all UDP packets). Please check your firewall (for testing purposes you might disable it completely). Also check that your router does not block UDP.

 

If the problem persists, maybe it's your ISP blocking packets, or packets only to/from Nunki. Try different servers and different connection modes. You can change them in our client Eddie in "AirVPN" -> "Preferences" -> "Protocols". Test some port in TCP.

 

Kind regards

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