Problem using software

[computerpc 6]

I just purchased the service, and downloaded the software, however when I try to open it I get the following message:

"The version of this file is not compatible with the version of Windows that you are running. Check your computers system information to see whether you need a x86 (32-bit) or x64 (64 bit) version of the program, and then contact the software publisher."

I am using Windows 7 Home Premium, version 6.1 (32-bit Operating System)

Will AirVPN work for me?

 

Any help would be greatly appreciated.

 

Thanks

[Staff 10014]

@computerpc

 

Hello,

 

you're probably trying to run the 64 bit version. Make sure to download the 32 bit version for Windows 7.

 

Kind regards