ANSWERED Failed To Start

[ryanemm 0]

Hello,

 

I have been using AirVPN this past 2 weekds with no issues, however, this morning I have encountered an error.

 

Upon logging in as normal I can see the list of servers I am able to connect to, however, trying to connect to them (port 443 - none of the others work),leads to the "failed to start" error, and I booted back to the login screen.

 

Here is a copy of my error log:

 

"03/12/2013 - 13:21    AirVPN client version: 1.9    
03/12/2013 - 13:21    Reading options from C:\Users\Ryan\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml    
03/12/2013 - 13:21    OpenVPN bundle version: OpenVPN 2.3.2    
03/12/2013 - 13:21    OpenVPN current version: OpenVPN 2.3.2    
03/12/2013 - 13:21    Ready.    
03/12/2013 - 13:21    Login...    
03/12/2013 - 13:21    Login success.    
03/12/2013 - 13:21    Contacting service...    
03/12/2013 - 13:21    Connecting...    
03/12/2013 - 13:21    OpenVPN 2.3.2 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Aug 22 2013    
03/12/2013 - 13:22    Cannot load CA certificate file 19a2f30f-5457-414a-b9f4-b7459e8470a6.tmp (OpenSSL)    
03/12/2013 - 13:22    Exiting due to fatal error    
03/12/2013 - 13:22    Failed to start.    
"

This is happening on two seperate computers and nothing has changed on my end.

 

Thanks.

[xixi 0]

Hello,
 

I faced a weird problem today - after starting Air VPN, I log in just fine, choose a server and when i try to connect to the server - I get error message "Failed to start" and Air VPn comes back to log in screen. 

I tried reinstalling openVPN but didnt help.

 

Any ideas?

[temeraire683 0]

Just had this issue today.

 

Tried re-installing to the latest version of OpenVpn. Tried different modes. Tap adaptor is already enabled on windows.

 

Don't know how to access the error log to put that here.

 

Anything else I can try?

[Staff 9973]

Hello,

 

we have had a momentary problem for a few minutes preventing access to the Air client for Windows only. The problem has been fixed, we apologize for any inconvenience.

 

Kind regards