Hi,
i'm located in Europe (no nsa/no cia)
and my VPN connection is sometimes blocked or absolutely filtered because when i use mega.nz i can download to 1.2mo
and when i try to go to gmail.com it will take 5 minutes or can't connect at all
when i use a mail client it is instant
so your vpn service is compromised or my pc is
i think my pc is
my problem are still there , the vpn service wasn't the problem finally it was my computer (malware inside)
ps: i still have no answer from your support team.......