anonmos 1 Posted ... Hi, I've recently had to do a complete reset on my windows 8 PC. Following that I have tried to install the eddie-ui client. The windows 8/7 installer completed without issue, however the UI will not open giving an error of "Object reference not set to an instance of an object". To fix I have tried: The portable version of windows 8/7 gives the same error. The CLI for either version results in opening, and near immediate closure of the command prompt - I've been able to determine there are three lines printed, the first being "Method not found ... (something here I can't determine) ... System.Array.Empty". Disabling my PC's firewall has no impact on the UI executable or the CLI Running in administrator mode also does not make any change Running PC or network diagnostics (through the inbuilt windows services) does not make any change Rerunning the installer gives several errors for "Error opening file for writing: C :\Program Files\AirVPN\Eddie-UI.exe Click Abort to stop the installation, Retry to try again, or Ignore to skip this file.". Other files also impacted are Lib.Core.dll, Lib.Forms.dll, Lib.Forms.Skin.dll, and Lib.Platform.Windows.dll. The installer then completes without issue however the UI still does not open. The windows 10/11 portable version gives the same error attempting to open the UI. My installed versiono is eddie-ui_2.21.8_windows-7_x64_installer. System Details Windows 8 Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.2GHz 3.20Ghz Installed memory (RAM): 10.0 GB (9.79 GB usable) System Type: 64-bit Operating System, x64-based processor Directory Contents Volume in drive C is Windows8_OS Volume Serial Number is REDACTED Directory of C:\Program Files\AirVPN 12/02/2023 08:10 AM <DIR> . 12/02/2023 08:10 AM <DIR> .. 05/26/2022 03:07 AM 323,800 Eddie-CLI-Elevated.exe 05/26/2022 03:07 AM 65,752 Eddie-CLI.exe 05/26/2022 03:08 AM 750,808 Eddie-Service-Elevated.exe 05/26/2022 03:08 AM 66,264 Eddie-UI.exe 05/26/2022 03:08 AM 343,256 Lib.Core.dll 05/26/2022 03:08 AM 2,177,752 Lib.Forms.dll 05/26/2022 03:08 AM 120,024 Lib.Forms.Skin.dll 05/26/2022 03:08 AM 78,552 Lib.Platform.Windows.dll 05/26/2022 03:08 AM 560,856 Lib.Platform.Windows.Native.dll 12/15/2021 12:57 AM 3,482,288 libcrypto-1_1-x64.dll 12/15/2021 12:57 AM 93,872 libpkcs11-helper-1.dll 12/15/2021 12:57 AM 694,448 libssl-1_1-x64.dll 12/15/2021 12:57 AM 121,008 lzo2.dll 04/19/2022 01:45 AM 1,439,328 ndp48-web.exe 12/15/2021 12:57 AM 847,536 openvpn.exe 06/12/2020 03:23 AM 678,312 plink.exe 12/02/2023 08:10 AM 0 print.txt 12/01/2023 09:45 PM <DIR> res 07/27/2021 04:06 AM 4,814,984 stunnel.exe 10/30/2019 11:34 PM 587,928 tap-windows.exe 06/17/2021 12:51 AM 45,432 tapctl.exe 12/02/2023 08:01 AM 93,256 uninstall.exe 04/21/2022 04:26 AM 25,314,320 VC_redist.x64.exe 12/16/2021 02:50 AM 3,000,552 wgtunnel.dll 06/25/2021 12:03 PM 604,848 wintun.dll 10/15/2021 11:47 PM 1,340,728 wireguard.dll 25 File(s) 47,645,904 bytes 3 Dir(s) 448,830,984,192 bytes free List of installed programs - attached. When the installer first ran it installed the latest Microsoft Visual C++ redistributable however there doesn't appear to be an issue with this. Any help getting this running would be appreciated. I previously had AirVPN working through the Eddie-UI installer on this PC before a system reset I was confident it was the same version as well. Kind Regards, Share this post Link to post
anonmos 1 Posted ... Please note to those reviewing this topic may that it may stay unapproved and remain unresolved. Since posting I have moved from Windows 8 to linux mint XFCE and have not been having any issues. 1 OpenSourcerer reacted to this Share this post Link to post
OpenSourcerer 1434 Posted ... I will mark this as solved to underline that Linux Is The Solution. Especially to all kinds of Windows problems 1 Staff reacted to this Hide OpenSourcerer's signature Hide all signatures NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT. LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too! Want to contact me directly? All relevant methods are on my About me page. Share this post Link to post