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larsvontrier

Netherlands servers are not working

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I log into the eddie-ui and connect to a Netherlands server.
There are far more Netherlands servers and they have the fastest speed rates.

But when I check the IP address from a website - it shows my REAL IP address.
This is a bit alarming because the eddie-ui is saying I'm logged in and connected to an Airvpn server.
The servers for all other countries seems to be working fine.

Can anyone please explain why the Nertherlands servers are not working?
I've noticed just a few do work to change my IP address - but most don't.

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Nice of you to omit the names of the affected servers so we can check ourselves. ;)
When connected to a server which is seemingly not working, in Logs tab click the lifebelt icon and paste or upload the output here.


» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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4 hours ago, giganerd said:

Nice of you to omit the names of the affected servers so we can check ourselves. ;)
When connected to a server which is seemingly not working, in Logs tab click the lifebelt icon and paste or upload the output here.


Sorry, I thought there might be simple resolution to this issue.

1. I use a Linux OS with Firefox browser.
2. I have been to browserleaks.com and 'hardened' Firefox as best I can.
3. NoScript addon is active when I open the browser.
4. On Firefox - Preferences - Privacy & Security: the 'Cookies and Site Data' is always set to zero after connecting to a server.
5. The System Time on my OS is always changed to be the same as the normal time as the airvpn server.
6. I use 'time.is' and 'whatismybrowser.com' to check what my IP address is once I've connected to an airvpn server.

These are the locations shown by the websites when I connect to Airvpn Netherlands servers:

                    time.is           whatismybrowser.com    IP address from wahtismybrowser
Alchiba        my country    my country                      213.152.161.181
Aljanah        my country     ned
Alphard        my country    ned
Elnath           my country    ned
Tarazed        my country    my country                        213.152.161.133        
Gianfar          ned               my country                        213.152.161.101
Gienah          ned               my country                        213.152.162.94
Muhlifain        my country    ned
Zibal               my country    my country                       213.152.161.149
Cygnus           my country    my country                       213.152.161.244
Diphda            my country    my country                       213.152.161.165
Larawag          my country    ned
Alzirr                my country    ned
Eltanin              my country     ned

There are too many Netherlands servers to check - but you can see there is a problem

Can you please give a screenshot of the 'lifebelt' icon in the Logs tab. I can't find it.
I can access the 'Eddie - System Report' icon, if that's what you mean.

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Sorry, but let's invalidate all of that. Create a new Firefox profile (firefox -P) and check again with that default profile, maybe try only Cygnus, Gianfar and Larawag. We should exclude possible interference from addons and all that "hardening" you mentioned. Also try https://ipleak.net.
 

30 minutes ago, larsvontrier said:

Can you please give a screenshot of the 'lifebelt' icon in the Logs tab. I can't find it.
I can access the 'Eddie - System Report' icon, if that's what you mean.


Yes, the system report icon, which looks like a lifebelt if your Eddie installation is recent enough. Maybe update Eddie as well, current stable is v2.18.9. :)

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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