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yeehi

email blocked while using AirVPN Muscida

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After trying to send an email to an ISP, the email failed to be sent and was blocked with the following message. I think the Muscida VPN server must have been blacklisted. 

An error occurred while sending mail. The mail server responded:
554 5.7.1 Service unavailable; Client host [213.152.162.154] blocked
you may be infected 

What should we do when it seems that somebody has been abusing an AirVPN server and causing it to be blacklisted or blocked? How can we verify that this is the case?

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2 minutes ago, yeehi said:

What should we do when it seems that somebody has been abusing an AirVPN server and causing it to be blacklisted or blocked? How can we verify that this is the case?


We can't. And there's nothing you can do except sending mail from a device not connected to a VPN server, or changing the mail provider.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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Thanks again, giganerd.

This must be a difficult situation for any VPN provider then. Let us say a new VPN company starts, with 10 servers, one in each of ten different countries. It would only take one horrible person to abuse each of those servers and then the entire company would have all its exit nodes blacklisted. All its customers would suffer. The company couldn't continue. 

How do VPNs survive this? 

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12 minutes ago, yeehi said:

Let us say a new VPN company starts, with 10 servers, one in each of ten different countries.


Then ~50% of them would be blocked outright because they're with the wrong datacenter. :D Some like M247 are known to be used by many VPN providers, so all their subnets are blocked right away.
 
12 minutes ago, yeehi said:

It would only take one horrible person to abuse each of those servers and then the entire company would have all its exit nodes blacklisted. All its customers would suffer. The company couldn't continue. 


It could probably continue, but unless this "we NAT all people through one public IPv4 address" is not stopped, this is the ultimate result, yes.
 
12 minutes ago, yeehi said:

How do VPNs survive this? 


By not relying on one single ISP. Variety is key, but if variety grows, so does maintenance complexity.

» I am not an AirVPN team member. All opinions are my own and are not to be considered official. Only the AirVPN Staff account should be viewed as such.

» The forums is a place where you can ask questions to the community. You are not entitled to guaranteed answer times. Answer quality may vary, too. If you need professional support, please create tickets.

» If you're new, take some time to read LZ1's New User Guide to AirVPN. On questions, use the search function first. On errors, search for the error message instead.

» If you choose to create a new thread, keep in mind that we don't know your setup. Give info about it. Never forget the OpenVPN logs or, for Eddie, the support file (Logs > lifebelt icon).

» The community kindly asks you to not set up Tor exit relays when connected to AirVPN. Their IP addresses are subject to restrictions and these are relayed to all users of the affected servers.

 

» Furthermore, I propose that your paranoia is to be destroyed. If you overdo privacy, chances are you will be unique amond the mass again.

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