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Hi,

I can't access https://alldebrid.com/ now from any AirVPN server. It is up (link below) but just times out on any server I try, and the route checker reflects this. Is this is an issue with AirVPN or with them? It stopped working a few hours ago. I have also reached out to them and await their response (if any). Many thanks.

IsitUP: https://isitup.org/alldebrid.com
AirVPN Route Checker Report: https://airvpn.org/routes/?q=https%3A%2F%2Falldebrid.com%2F

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Posted ... (edited)

Hi,

I have the same problem. It seems that the subdomain " cdn.alldebrid.com " does not work through AirVPN. I don't know why.

I just sent a request by contacting the support. Wait and see.

I just hope this will work again soon.

Edit: you are true, the whole domain " alldebrid.com " seems unreachable ....

Edited ... by lieutenant_blueberry
modification

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Access has been partially re-enabled but through a routing IP that is not whitelisted by Alldebrid. Until this changes, you will have to use the whitelist request form and hope they whitelist the new IP. I have done so and encourage everybody else to aswell.

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That's the answer I got also.
Concerning Alldebrid here is what I get at the moment: " Error : This IP / range / CIDR is already waiting the validation "

By the way, do you also use Jdownloader with the alldebrid account ? Personnaly,  I'm facing problems with Jdownloader so any other experience is good to read.

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Anyone else having problems with Alldebrid right now? Everything was working fine for months, but since yesterday evening their service refuses to work when I'm connected to AirVPN.
(Error : Dedicated servers are not allowed on Alldebrid. If you are using a VPN, you can fill this form to allow your provider => https://alldebrid.com/vpn/)

When trying to fill that form, the displayed IP doesn't correspond with my AirVPN IP address.
According to Alldebrid my IP is 116.203.40.18 (which belongs to the Hetzner IP range), but all other websites show my correct IP also displayed in Eddie.

I've already contacted their support, but they insist that it's a problem on AirVPN's side :-/

Any ideas?

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AirVPN does not have servers with Hetzner. Almost all of their offers are metered and forbid some of the things VPN users usually do around here via ToS. So I don't see any way Alldebrid's information is right in this regard.

They do mention that using a VPN is useless with their service. Maybe don't use AirVPN with them to avoid this?


» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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14 hours ago, Flx said:

That IP does not belong to Hetzner. It outsources from somewhere in India. 
http://www.utrace.de/?query=116.203.40.18


WHOIS from the very same site:
Quote

descr:          Transferred to the RIPE region on 2018-08-27T14:42:34Z.

No idea why it still says India, various IP-APIs report the whole /16 range as Hetzner (AS24940).

Anyway, I'm a bit amazed that Alldebrid's check traces you to Hetzner when everything else disagrees. No idea what broke there.
And even more amazed that WHOIS is not updated for any of the addresses in that range.

» I am not an AirVPN team member. All opinions are my own and are not official. Refer to Staff postings for the official word.

» These are the community forums, not the support portal. You're writing with other users here.

» New here? LZ1's New User Guide to AirVPN. Use the search function, Luke!

» Tor exits behind a VPN connection are discouraged. Using Tor on the other hand is not.

 

» Privacy is like alcohol: Drink a little and it can help you stay unnoticed. Drink a lot and everyone will notice you.

» I cannot give you the solution to all your issues. But I can guide you to it. The rest is up to you.

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