ANSWERED Connection impossible with Eddy for the first time.

[Atomas 1]

Hello,

Since this morning and for the first time in 2 years, I can not use Eddy. No servers are available. In addition, the IP address that the AirVPN site detects is not what I have in my network configurations at the provider. Is it possible that my provider is blocking me access to AirVpn? If that's the case, I can not understand why.

Thank you !

[Atomas 1]

Ok, everything came normal, after 4 hours. Mystery 🙂

[Atomas 1]

Oups ! Back to the same problem.

[Flx 76]

On 7/18/2019 at 12:47 PM, Atomas said:

Since this morning and for the first time in 2 years, I can not use Eddy.

Use native OpenVPN instead.

On 7/18/2019 at 12:47 PM, Atomas said:

No servers are available. In addition, the IP address that the AirVPN site detects is not what I have in my network configurations at the provider.

Basically that means that the ports are blocked by either firewall or ISP.
Having a different IP on AirVPN and ISP when not connected. That's a biggie. Some other culprit is at play here

On 7/18/2019 at 12:47 PM, Atomas said:

Is it possible that my provider is blocking me access to AirVpn?

Very possible.

On 7/18/2019 at 1:52 PM, Atomas said:

Ok, everything came normal, after 4 hours. Mystery

If your dear ISP rebooted your hub.

On 7/18/2019 at 3:06 PM, Atomas said:

Oups ! Back to the same problem.

Have you resolved your problem by now?
What steps did you take to fix this?
 
 

[Atomas 1]

Thank you very much FIX for answering me.

My problem is now solved. The excellent AirVPN team responded quickly and attentively. I tried to uninstall Eddy with an uninstall program, but some files were not deleted. This is the default configuration file that was corrupted. At the suggestion of a member of the Air team, I destroyed it using the terminal and the complete reset of Eddy fixed everything.

Best regards,