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Mable

Cannot Connect, keep on connecting and disconnecting, never get on server

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I can't connect, can anyone help?

 

AirVPN Support Report - Generated 9/7/2017 10:51 AM UTC

 

 

 

-- Environment --

Eddie version: 2.12.4

Eddie OS build: windows_x64

OS type: Windows

OS name: Microsoft Windows NT 6.3.9600.0

OS description: Microsoft Windows NT 6.3.9600.0

Mono /.Net Framework: v4.0.30319

OpenVPN driver: TAP-Windows Adapter V9, version 9.21.2

OpenVPN: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe)

SSH: plink 0.67 (C:\Program Files\AirVPN\plink.exe)

SSL: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)

curl: 7.34.0 (C:\Program Files\AirVPN\curl.exe)

Profile path: C:\Users\User\AppData\Local\AirVPN\AirVPN.xml

Data path: C:\Users\User\AppData\Local\AirVPN

Application path: C:\Program Files\AirVPN

Executable path: C:\Program Files\AirVPN\AirVPN.exe

Command line arguments (1): path="home"

 

 

 

 

-- Logs --

I 2017.07.09 11:33:01 - Eddie client version: 2.12.4 / windows_x64, System: Windows, Name: Microsoft Windows NT 6.3.9600.0, Mono/.Net Framework: v4.0.30319

. 2017.07.09 11:33:01 - Reading options from C:\Users\User\AppData\Local\AirVPN\AirVPN.xml

. 2017.07.09 11:33:02 - Data path: C:\Users\User\AppData\Local\AirVPN

. 2017.07.09 11:33:02 - Application path: C:\Program Files\AirVPN

. 2017.07.09 11:33:02 - Executable path: C:\Program Files\AirVPN\AirVPN.exe

. 2017.07.09 11:33:02 - Command line arguments (1): path="home"

. 2017.07.09 11:33:02 - Operating System: Microsoft Windows NT 6.3.9600.0

I 2017.07.09 11:33:02 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2

I 2017.07.09 11:33:02 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe)

I 2017.07.09 11:33:02 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)

I 2017.07.09 11:33:02 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)

I 2017.07.09 11:33:02 - curl - Version: 7.34.0 (C:\Program Files\AirVPN\curl.exe)

I 2017.07.09 11:33:02 - Certification Authorities: C:\Program Files\AirVPN\cacert.pem

! 2017.07.09 11:33:02 - Ready

. 2017.07.09 11:33:02 - Updating systems & servers data ...

. 2017.07.09 11:33:03 - Systems & servers data update completed

I 2017.07.09 11:33:16 - Checking login ...

! 2017.07.09 11:33:16 - Logged in.

I 2017.07.09 11:37:04 - Session starting.

. 2017.07.09 11:37:04 - IPv6 disabled with packet filtering.

I 2017.07.09 11:37:04 - Checking authorization ...

! 2017.07.09 11:37:04 - Connecting to Alnair (United States, Dallas, Texas)

! 2017.07.09 11:39:10 - Disconnecting

. 2017.07.09 11:39:10 - Connection terminated.

I 2017.07.09 11:39:13 - Checking authorization ...

! 2017.07.09 11:39:13 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:40:03 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:40:03 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:40:03 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:40:03 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:40:03 - Above log line repeated 1 times more

. 2017.07.09 11:40:03 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:40:03 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:03 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:40:03 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:03 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]107.183.238.180:41185

. 2017.07.09 11:40:03 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:40:03 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:40:03 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:03 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:03 - OpenVPN > Attempting to establish TCP connection with [AF_INET]107.183.238.180:41185 [nonblock]

. 2017.07.09 11:40:03 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.196:41185

. 2017.07.09 11:40:03 - OpenVPN > TCP: connect to [AF_INET]107.183.238.180:41185 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:40:03 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:40:03 - OpenVPN > Restart pause, 5 second(s)

. 2017.07.09 11:40:03 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:40:03 - OpenVPN > All connections have been connect-retry-max (1) times unsuccessful, exiting

. 2017.07.09 11:40:03 - OpenVPN > Exiting due to fatal error

. 2017.07.09 11:40:03 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.196:41185 [nonblock]

! 2017.07.09 11:40:03 - Disconnecting

. 2017.07.09 11:40:03 - Connection terminated.

I 2017.07.09 11:40:06 - Checking authorization ...

! 2017.07.09 11:40:06 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:40:06 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:40:06 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:40:06 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:40:06 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:40:07 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:07 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:40:07 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.196:41185

. 2017.07.09 11:40:07 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:40:07 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.196:41185 [nonblock]

. 2017.07.09 11:42:07 - OpenVPN > TCP: connect to [AF_INET]104.254.90.196:41185 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:42:07 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:42:07 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:42:07 - Disconnecting

. 2017.07.09 11:42:07 - Connection terminated.

I 2017.07.09 11:42:10 - Checking authorization ...

! 2017.07.09 11:42:10 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:42:10 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:42:10 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:42:10 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:42:10 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:42:10 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:42:10 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:42:10 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53

. 2017.07.09 11:42:10 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:42:10 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock]

. 2017.07.09 11:43:53 - Updating systems & servers data ...

. 2017.07.09 11:43:53 - Systems & servers data update completed

. 2017.07.09 11:44:11 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:44:11 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:44:11 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:44:11 - Disconnecting

. 2017.07.09 11:44:11 - Connection terminated.

I 2017.07.09 11:44:14 - Checking authorization ...

! 2017.07.09 11:44:14 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:44:14 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:44:14 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:44:14 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:44:14 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:44:14 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:44:14 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:44:14 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53

. 2017.07.09 11:44:14 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:44:14 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock]

. 2017.07.09 11:46:14 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:46:14 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:46:14 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:46:14 - Disconnecting

. 2017.07.09 11:46:14 - Connection terminated.

I 2017.07.09 11:46:17 - Checking authorization ...

! 2017.07.09 11:46:18 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:46:18 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:46:18 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:46:18 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:46:18 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:46:18 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:46:18 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:46:18 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53

. 2017.07.09 11:46:18 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:46:18 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock]

. 2017.07.09 11:48:18 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:48:18 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:48:18 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:48:18 - Disconnecting

. 2017.07.09 11:48:18 - Connection terminated.

I 2017.07.09 11:48:21 - Checking authorization ...

! 2017.07.09 11:48:21 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:48:21 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:48:21 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:48:21 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:48:21 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:48:21 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:48:21 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:48:21 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53

. 2017.07.09 11:48:21 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:48:21 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock]

. 2017.07.09 11:49:39 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:49:39 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:49:39 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:49:39 - Disconnecting

. 2017.07.09 11:49:39 - Connection terminated.

I 2017.07.09 11:49:42 - Checking authorization ...

! 2017.07.09 11:49:42 - Connecting to Sharatan (Canada, Toronto, Ontario)

. 2017.07.09 11:49:42 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017

. 2017.07.09 11:49:42 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit

. 2017.07.09 11:49:42 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09

. 2017.07.09 11:49:42 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100

. 2017.07.09 11:49:42 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:49:42 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication

. 2017.07.09 11:49:42 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]104.254.90.194:53

. 2017.07.09 11:49:42 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]

. 2017.07.09 11:49:42 - OpenVPN > Attempting to establish TCP connection with [AF_INET]104.254.90.194:53 [nonblock]

. 2017.07.09 11:51:43 - OpenVPN > TCP: connect to [AF_INET]104.254.90.194:53 failed: Connection timed out (WSAETIMEDOUT)

. 2017.07.09 11:51:43 - OpenVPN > SIGUSR1[connection failed(soft),init_instance] received, process restarting

. 2017.07.09 11:51:43 - OpenVPN > Restart pause, 5 second(s)

! 2017.07.09 11:51:43 - Disconnecting

. 2017.07.09 11:51:43 - Connection terminated.

 

 

 

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I had a similar issue when trying to run concurrent connections through the same specific server.  Once I chose a separate site for each connection the connections stopped disconnecting and reconnecting...

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