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quindecim

Slow connection speeds and unstable connection?

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Hi Guys,

So i've recently purchased a subcription to AirVPN, its much better then the previous VPN i used (which i wont name).

 

But, basically i initially installed AirVPn, tried to DL some things and test out the connection, and was dismayed to find my connection continually dropping with all automatic protocols, both UDP and TCP.

 

i googled a bit and stumbled onto this thread, which had some great information posted by Giganerd which definitely improved things alot.

 

after following his advice and re-installing the TAP driver v9.9.2_3 , i fired up AirVPN with the automatic UDP 443 protocol, and was getting some great speeds and thought all was well, but after 10 minutes my connection dropped again, and eventually AirVPN then re-connected to another canadian server.

 

The next connection lasted roughly 5 hours and was quite consistent and productive, but again the connection dropped.

Is this normal for this to happen? has anyone got any ideas as to how i might prevent this from happening?

 

it is an issue because once the connection drops, even if it re-dials into another server, my downloading client, qBit client  (which i have bound solely to theAirVPN TAP9.9 connection, using a forwarded a port generated from within the client area) will stay frozen untill i manually close and re-open it.

 

so generally i'm just trying to get some advice here from some of the more knowledgeable folk to ensure everything is setup correctly, that i haven't missed anything and in general just to become more familiar with how to use this new VPN. which is very impressive by the way!

few random questions:

 

1. is it satisfactory to use the 'automatic' protocols for UDP/TCP , or is there benefit gained in selecting the specific port options? i.e. can switching around between the different port numbers of theprotocols lead to better results in terms of faster DL speeds, or more stability?

 

2. if i experience unstable connections on a particular server within a country, should i try to switch to a few different servers within the same country to find one that works well for myself? or be taking notes of particular servers that seem to work well?

 

3. if i experience instability issues while connected to Canadian servers for example, should i try to switch to servers from a different country entirely untill i find a stable connection?

 

4. what is the optimal settings for the network lock to prevent possible leaks, i.e. when the connection re-dials to a new server? currently using windows firewall option.

 

(i setup qBit from this thread here) -- is this optimal?

5. when binding the qBit connection to the VPN connection in the interface settings, and there are two LAN  connections showing (LAN, and LAN2), the correct one to bind qBit to is the one that shows in the settings the TAP 9.9 driver, and not the one that shows my ethernet card information?

 

6. With the network lock enabled, and qBit bound to the VPN, this makes my connection secure and will prevent leaks with un-expected drop outs or re-dials of the VPN?
 

7. is there anything else about the settings i should or shouldn't be doing??

 

i can replicate the issues and post some logs if necessary. Yes i will spoiler my logs. : )

 

Thankyou

 

 

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1. The automatic protocol picks 443 UDP as it's first option the other protocols are generally for if your ISP is blocking or throttling so using automatic unless you think ISP is at fault is fine.

 

2. if you experience issues switching around on servers can help since it may be in heavy use by other users, generally I have a small list of servers I use that I know to work well although sometimes may be in heavy use so yeah taking notes can be useful.

 

3. It may be a good idea I wouldn't rule it out using a server in another country from your own I'd always recommend in general especially if downloading.

 

4. Network lock at default settings blocks ALL connections that is NOT to servers that is run by airVPN in your windows firewall(if you are using windows) it will have IPs listed that are from AirVPN servers and those are allowed and all other connections have been set to be blocked there should not be any sort of leaks tho IPv6 has been known to cause it.

 

5. In general if you use network lock just leave it unbinded since it should automatically use the VPN as it can't use anything else regardless.

 

6. With Network lock enabled alone as I said leaks are impossible no real need for binding qBit to the VPN adapter although it can be useful if you wanna do routing outside the VPN as well.

 

7. Not really I suppose default works well for most users the buffer sizes can be changed depending tho.

 

Yes do post logs so I can investigate what happens when this drop happens without that it's near impossible for me to know what happens.

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Hi EdensSpire,

Thanks for your reply.

 

currently im using UDP manual protocol port 80 and things seem to be working fine, so i have no logs to post currently. but i'll keep my eye on the issue and if i notice it again i will certain post logs.

 

i tend to suspect my ISP is at fault because the same problem has occured with my previous VPN also, the way i used to mitigate it was by connecting to different servers in different countries untill i found a server that wouldn't seem to keep cutting my connection back to 0. Problem with my old VPN was that the DNS was terrible and alot of the servers it would say you were connecting too turned out to be false with ipleak/dns leak tests. for E.g. i would connect to some random country like Bangladesh or Croatia, do a DNS test and it would show up as the netherlands...

 

The network lock is quite good from what i've seen. my previous VPN had a killswitch feature and in general was not as comprehensive as the AirVPN product seems to be. AirVPN seems much more professional and effective.

 

in relation to ipv6 leaks, is there anything i need to be doing to disable that? either in download clients, browsers, etc??

In relation to the various servers within a country, okay that is good info, ill keep a note of the servers that seem to be reliable for myself. But if servers were busy, would that cause the VPN connection to be dropping down to 0 kbps repeatedly though? or just generally slower speeds?

 

hrmm... it seems the binding may be un-necessary. i do like the idea of the binding as a failsafe or backup just incase i happen to make a mistake some how. would enabling the binding have any effect on the stability of the connection or download speeds?

 

Also, would the binding of qBit to the VPN explain to some degree why when AirVPN may happen to auto re-dial into a new server, that the qBit traffic stays dormant untill the program is reset? As that is a main issue i would like to fix. I have no issues with the VPN periodically disconnecting without leaks, and choosing a new server and continuing on. It's more just frustrating when i leave the computer to complete some downloads for extended periods, and return to a flat lined qBit and the AirVPN speed log (which is also great, btw) that shows only an hour worth of active connection and null there after.

I am mostly nit-picking with this, as i can just resume things and its not much of an issue. security is the main priority and AirVPN seems to handle that comprehensively.

 

 

Whats the benefit of changing the buffer sizes??

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IPv6 can be disabled on your computer https://support.microsoft.com/en-us/kb/929852 they got a program here that does it for you. If a server is in heavy use no it won't cause your connection to more or less drop they guarantee a minimum of 4Mbps download and upload, and yeah ISP can likely be at fault I've had it happen that my ISP blocked my own server once and I was unable to stay connected to it if I wasn't using my SSL or SSH connection.

 

Also the binding yes can be useful if you mess up however binding it to the VPN adapter if the VPN disconnects and reconnects it modifies the adapter frequently and qBit may become unable to keep up and therefore flatlining I recommend unbinding and just make sure the network lock is on that way it'll work I'm fairly sure of it, also the Network Lock operates with windows firewall setting the firewall to block ALL connections that are not allowed by the firewall and it sets the AirVPN servers as those only allowed connections.

 

The benefits of buffer sizes varies by person to person and the speed you got by default, as I have a 300Mbps line I need a rather big buffer size to get my full speed I spent a few days working on that with the AirVPN staff, now I'm uncertain on this however I believe if you set your buffer size too high and your connection can't handle it you may experience somewhat slower speeds maybe try playing around with that a bit, the client Eddie has some preset built in but if you feel daring you can go to custom directives and input this code and the # is to be replaced with the bytes I'm sure you can find a decent byte calculator somewhere, below the top one I input mine I recommend not going above that unless you got a faster speed than me.

 

sndbuf #
rcvbuf #
sndbuf 2048000
rcvbuf 2048000

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IPv6 can be disabled on your computer https://support.microsoft.com/en-us/kb/929852 they got a program here that does it for you. If a server is in heavy use no it won't cause your connection to more or less drop they guarantee a minimum of 4Mbps download and upload, and yeah ISP can likely be at fault I've had it happen that my ISP blocked my own server once and I was unable to stay connected to it if I wasn't using my SSL or SSH connection.

 

Also the binding yes can be useful if you mess up however binding it to the VPN adapter if the VPN disconnects and reconnects it modifies the adapter frequently and qBit may become unable to keep up and therefore flatlining I recommend unbinding and just make sure the network lock is on that way it'll work I'm fairly sure of it, also the Network Lock operates with windows firewall setting the firewall to block ALL connections that are not allowed by the firewall and it sets the AirVPN servers as those only allowed connections.

 

The benefits of buffer sizes varies by person to person and the speed you got by default, as I have a 300Mbps line I need a rather big buffer size to get my full speed I spent a few days working on that with the AirVPN staff, now I'm uncertain on this however I believe if you set your buffer size too high and your connection can't handle it you may experience somewhat slower speeds maybe try playing around with that a bit, the client Eddie has some preset built in but if you feel daring you can go to custom directives and input this code and the # is to be replaced with the bytes I'm sure you can find a decent byte calculator somewhere, below the top one I input mine I recommend not going above that unless you got a faster speed than me.

 

 

sndbuf #
rcvbuf #
sndbuf 2048000
rcvbuf 2048000

@EdensSpire I have the same connection speed. What kind of VPN speed do u get? I got 80-90 Mbits

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@EdensSpire I have the same connection speed. What kind of VPN speed do u get? I got 80-90 Mbits

 

It highly depends on server, it's about 100-200 depending on server

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