I'm on Windows 10 Professional 64bit, using the Eddie client.
During regular intervals, but most noticeably when streaming or torrenting, the network speed will go to zero and after a few seconds, the Eddie client will disconnect (icon turns grey). Network lock is on and the client is set to reconnect when the connection is lost, but this takes time and many times YouTube (for example) will just return an error because I've disconnected and reconnected from a different server. Another weird thing about YouTube is that the disconnection normally happens when I choose the 720p or 1080p video from the HTML5 player's settings button.
The time between first losing connection to regaining it fully takes about 45 seconds and will happen several times during a 2 minute video, if the entire video can be streamed at all.
I've included a screenshot of what my torrent speed looks like as an example of what I'm dealing with. There is a clear pattern to what is going on. Like I said above, it takes about 45 seconds from losing connection to reconnecting, but with torrents this can be much longer due to update intervals of the trackers.
I should point out that this doesn't just happen when streaming or torrenting, but it is most noticeable then due to the otherwise constant stream of data. I also notice it occasionally when opening new tabs or clicking links in my browser.
Thanks for any help. It's much appreciated. I've used AirVPN for around a year now and until recently haven't had many problems