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SaveSnowden

Air VPN expiration dates are confusing

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Air VPN expiration dates in the client area are consistently very confusing. I usually end up renewing on when it says "Your subscription will expire in 0 days." only to find that's not when it actually expires, which means I lose about a day of VPN access. Not a huge deal but still annoying. The system should be updated to reflect exactly when you will no longer have VPN access. For example, "Your VPN access ends on January 1, 2016."

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I contacted support because it was the same for me. It is not a bug, they give you extra time of few more days to resubscribe. They cutoff your plan if you don't resubscribe in a few days.

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I renewed for a full year again on Black Friday weekend and my account shows way more than a year remaining.  You won't lose any time by renewing early.  Trust me I have done it numerous times.  Gotta love Black Friday!!

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