Airvpn's client doesn't officially drop connections but..

[Cyberpunk 0]

Airvpn's client doesn't officially drop connections but, when I try to load pages/visit websites they won't load. This happens after I do a speedtest or watch 1080p+ YouTube video. I am using the client Eddie. My connection speed is 126mbps dl & 12mbps ul. I brought 1 year Airvpn access so I would really like this to work properly. Thanks.

[Cyberpunk 0]

I had to resort to using Pia, . I wish someone would help.

[eyes878 43]

You need to be more specific and chronological with your problem description.

 

Posting OpenVPN logs also always help.

[Cyberpunk 0]

Ok, I run Airvpn client Eddie. Everything loads up fine but after a while when I'm using the internet the pages just stop loading for at least 1-2 mins then come back to normal. Here is the log:

 

I 2015.09.26 14:23:21 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.2.9200.0 / x64
. 2015.09.26 14:23:21 - Reading options from C:\Users\Jason\AppData\Local\AirVPN\AirVPN.xml
. 2015.09.26 14:23:21 - Data Path: C:\Users\Jason\AppData\Local\AirVPN
. 2015.09.26 14:23:21 - App Path: C:\Program Files\AirVPN
. 2015.09.26 14:23:21 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2015.09.26 14:23:21 - Command line arguments (1): path="home"
. 2015.09.26 14:23:21 - Operating System: Microsoft Windows NT 6.2.9200.0
. 2015.09.26 14:23:21 - Updating systems & servers data ...
I 2015.09.26 14:23:21 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.1
I 2015.09.26 14:23:21 - OpenVPN - Version: OpenVPN 2.3.8 (C:\Program Files\AirVPN\openvpn.exe)
I 2015.09.26 14:23:21 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2015.09.26 14:23:21 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)
! 2015.09.26 14:23:21 - Activation of Network Lock - Windows Firewall
. 2015.09.26 14:23:25 - Systems & servers data update completed
! 2015.09.26 14:23:25 - Ready
I 2015.09.26 14:23:55 - Session starting.
I 2015.09.26 14:23:55 - IPv6 disabled.
I 2015.09.26 14:23:55 - Checking authorization ...
! 2015.09.26 14:23:56 - Connecting to Alkes (United States, Los Angeles)
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: stunnel 5.17 on x86-pc-mingw32-gnu platform
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: Compiled/running with OpenSSL 1.0.2a 19 Mar 2015
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: Threading:WIN32 Sockets:SELECT,IPv6 TLS:ENGINE,OCSP,PSK,SNI
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: Reading configuration from file C:\Users\Jason\AppData\Local\AirVPN\24cee46c0f3f531cab2c0ad3d6fac7cbe8a38ac4721e6dabd62af759f8a9c4d0.tmp.ssl
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: UTF-8 byte order mark not detected
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[ui]: Initializing service [openvpn]
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[ui]: Configuration successful
. 2015.09.26 14:23:56 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015
. 2015.09.26 14:23:56 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2015.09.26 14:23:56 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2015.09.26 14:23:56 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2015.09.26 14:23:56 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.09.26 14:23:56 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.09.26 14:23:56 - OpenVPN > Socket Buffers: R=[65536->131072] S=[65536->131072]
. 2015.09.26 14:23:56 - OpenVPN > Attempting to establish TCP connection with [AF_INET]127.0.0.1:44792 [nonblock]
. 2015.09.26 14:23:56 - OpenVPN > TCP connection established with [AF_INET]127.0.0.1:44792
. 2015.09.26 14:23:56 - OpenVPN > TCPv4_CLIENT link local: [undef]
. 2015.09.26 14:23:56 - OpenVPN > TCPv4_CLIENT link remote: [AF_INET]127.0.0.1:44792
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[0]: Service [openvpn] accepted connection from 127.0.0.1:62834
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: Failover strategy: round-robin
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: s_connect: connecting 199.241.146.180:443
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[0]: s_connect: connected 199.241.146.180:443
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[0]: Service [openvpn] connected remote server from 192.168.1.56:62835
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: SNI: sending servername: 199.241.146.180
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: CERT: Locally installed certificate matched
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG5[0]: Certificate accepted at depth=0: C=IT, ST=Italy, L=Perugia, O=AirVPN, OU=stunnel, CN=stunnel.airvpn.org, emailAddress=info@airvpn.org
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: SSL connected: new session negotiated
. 2015.09.26 14:23:56 - SSL > 2015.09.26 14:23:56 LOG6[0]: Negotiated TLSv1.2 ciphersuite ECDHE-RSA-AES256-GCM-SHA384 (256-bit encryption)
. 2015.09.26 14:23:56 - OpenVPN > TLS: Initial packet from [AF_INET]127.0.0.1:44792, sid=db7dc24e 58ecc971
. 2015.09.26 14:23:57 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2015.09.26 14:23:57 - OpenVPN > Validating certificate key usage
. 2015.09.26 14:23:57 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2015.09.26 14:23:57 - OpenVPN > VERIFY KU OK
. 2015.09.26 14:23:57 - OpenVPN > Validating certificate extended key usage
. 2015.09.26 14:23:57 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2015.09.26 14:23:57 - OpenVPN > VERIFY EKU OK
. 2015.09.26 14:23:57 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2015.09.26 14:23:57 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.09.26 14:23:57 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.09.26 14:23:57 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.09.26 14:23:57 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.09.26 14:23:57 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2015.09.26 14:23:57 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]127.0.0.1:44792
. 2015.09.26 14:24:00 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2015.09.26 14:24:00 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.50.0.1,comp-lzo no,route-gateway 10.50.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.50.0.164 255.255.0.0'
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: route options modified
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2015.09.26 14:24:00 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2015.09.26 14:24:00 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2015.09.26 14:24:00 - OpenVPN > open_tun, tt->ipv6=0
. 2015.09.26 14:24:00 - OpenVPN > TAP-WIN32 device [Ethernet 4] opened: \\.\Global\{2E10AC0B-D31E-4484-9B67-1E39A1D10776}.tap
. 2015.09.26 14:24:00 - OpenVPN > TAP-Windows Driver Version 9.21
. 2015.09.26 14:24:00 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.50.0.0/10.50.0.164/255.255.0.0 [sUCCEEDED]
. 2015.09.26 14:24:00 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.50.0.164/255.255.0.0 on interface {2E10AC0B-D31E-4484-9B67-1E39A1D10776} [DHCP-serv: 10.50.255.254, lease-time: 31536000]
. 2015.09.26 14:24:00 - OpenVPN > Successful ARP Flush on interface [3] {2E10AC0B-D31E-4484-9B67-1E39A1D10776}
. 2015.09.26 14:24:05 - OpenVPN > TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
. 2015.09.26 14:24:05 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 127.0.0.1 MASK 255.255.255.255 192.168.1.1
. 2015.09.26 14:24:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4
. 2015.09.26 14:24:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.09.26 14:24:05 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 192.168.1.1 MASK 255.255.255.255 192.168.1.1 IF 2
. 2015.09.26 14:24:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4
. 2015.09.26 14:24:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.09.26 14:24:05 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.50.0.1
. 2015.09.26 14:24:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2015.09.26 14:24:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.09.26 14:24:05 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.50.0.1
. 2015.09.26 14:24:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2015.09.26 14:24:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.09.26 14:24:05 - OpenVPN > C:\WINDOWS\system32\route.exe ADD 199.241.146.180 MASK 255.255.255.255 192.168.1.1
. 2015.09.26 14:24:05 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4
. 2015.09.26 14:24:05 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2015.09.26 14:24:05 - Starting Management Interface
. 2015.09.26 14:24:05 - OpenVPN > Initialization Sequence Completed
I 2015.09.26 14:24:05 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2015.09.26 14:24:05 - DNS of a network adapter forced (Intel® Dual Band Wireless-AC 7260)
I 2015.09.26 14:24:05 - Flushing DNS
I 2015.09.26 14:24:05 - Checking route
W 2015.09.26 14:24:17 - Checking route, 1° try failed (The operation has timed out)
W 2015.09.26 14:24:29 - Checking info, 1° try failed (The operation has timed out)
I 2015.09.26 14:24:29 - Checking DNS
! 2015.09.26 14:24:29 - Connected.
. 2015.09.26 14:24:29 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2015.09.26 14:24:30 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info
 

[Cyberpunk 0]

On the other hand there are no drops on Windows 7 x64. It's rock on there. I reinstalled Eddie on Win 10, but problem persists .

[rickjames 106]

imo just put in a support ticket.

[go558a83nk 364]

interesting that you use SSL tunnel with AirVPN but you'll resort to PIA which doesn't have SSL tunnel capability.  do you need the SSL tunnel?

[Cyberpunk 0]

interesting that you use SSL tunnel with AirVPN but you'll resort to PIA which doesn't have SSL tunnel capability.  do you need the SSL tunnel?

That's Why I'm here, to have fun new & different features  .

 

I don't want to jinx it or anything but for past 2 days AirVPN has been stable on Win 10 too