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sripathivenky

OSX stuck at checking routes and app crashes.

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crash log:

Unexpected error. Please contact our support staff. - Object reference not set to an instance of an object -   at AirVPN.UI.Osx.MainWindowController.RefreshUi (RefreshUiMode mode) [0x00000] in <filename unknown>:0 
  at AirVPN.UI.Osx.Engine+<OnRefreshUi>c__AnonStorey0.<>m__0 () [0x00000] in <filename unknown>:0 
  at MonoMac.Foundation.NSActionDispatcher.Apply () [0x00000] in <filename unknown>:0 
  at (wrapper native-to-managed) object:[MonoMac.Foundation.NSActionDispatcher:Void Apply()] (MonoMac.Foundation.NSObject,MonoMac.ObjCRuntime.Selector)
  at (wrapper managed-to-native) MonoMac.AppKit.NSApplication:NSApplicationMain (int,string[])
  at MonoMac.AppKit.NSApplication.Main (System.String[] args) [0x00000] in <filename unknown>:0 
  at AirVPN.UI.Osx.MainClass.Main (System.String[] args) [0x00000] in <filename unknown>:0 



I 2015.08.30 16:25:35 - AirVPN client version: 2.10.3 / x86, System: OSX, Name: 10.10.5 / x64
. 2015.08.30 16:25:35 - Reading options from /Users/srusreep/.airvpn/AirVPN.xml
. 2015.08.30 16:25:35 - Data Path: /Users/srusreep/.airvpn
. 2015.08.30 16:25:35 - App Path: /Applications/AirVPN.app/Contents/MacOS
. 2015.08.30 16:25:35 - Executable Path: /Applications/AirVPN.app/Contents/MacOS/AirVPN
. 2015.08.30 16:25:35 - Command line arguments (0):
. 2015.08.30 16:25:35 - Updating systems & servers data ...
. 2015.08.30 16:25:35 - Operating System: Unix 14.5.0.0 - Darwin SRUSREEP-M-9165 14.5.0 Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64 x86_64
I 2015.08.30 16:25:35 - OpenVPN Driver - Expected
I 2015.08.30 16:25:35 - OpenVPN - Version: OpenVPN 2.3.8 (/Applications/AirVPN.app/Contents/MacOS/openvpn)
I 2015.08.30 16:25:35 - SSH - Version: OpenSSH_6.2p2, OSSLShim 0.9.8r 8 Dec 2011 (/usr/bin/ssh)
I 2015.08.30 16:25:35 - SSL - Version: stunnel 5.17 (/Applications/AirVPN.app/Contents/MacOS/stunnel)
! 2015.08.30 16:25:35 - Ready
. 2015.08.30 16:25:36 - Systems & servers data update completed
! 2015.08.30 16:25:48 - Logged out.
I 2015.08.30 16:25:50 - Checking login ...
! 2015.08.30 16:25:51 - Logged in.
I 2015.08.30 16:25:53 - Session starting.
I 2015.08.30 16:25:53 - IPv6 disabled on network adapter (Bluetooth DUN)
I 2015.08.30 16:25:53 - IPv6 disabled on network adapter (Thunderbolt Ethernet)
I 2015.08.30 16:25:53 - IPv6 disabled on network adapter (Wi-Fi)
I 2015.08.30 16:25:53 - IPv6 disabled on network adapter (Bluetooth PAN)
I 2015.08.30 16:25:53 - IPv6 disabled on network adapter (Thunderbolt Bridge)
I 2015.08.30 16:25:53 - Checking authorization ...
! 2015.08.30 16:25:54 - Connecting to Alhena (Canada, Toronto, Ontario)
. 2015.08.30 16:25:54 - OpenVPN > OpenVPN 2.3.8 x86_64-apple-darwin14.4.0 [sSL (OpenSSL)] [LZO] [MH] [iPv6] built on Aug 13 2015
. 2015.08.30 16:25:54 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2015.08.30 16:25:54 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3102
. 2015.08.30 16:25:54 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2015.08.30 16:25:54 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.30 16:25:54 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.30 16:25:54 - OpenVPN > Socket Buffers: R=[196724->131072] S=[9216->131072]
. 2015.08.30 16:25:54 - OpenVPN > UDPv4 link local: [undef]
. 2015.08.30 16:25:54 - OpenVPN > UDPv4 link remote: [AF_INET]162.219.176.2:443
. 2015.08.30 16:25:54 - OpenVPN > TLS: Initial packet from [AF_INET]162.219.176.2:443, sid=2e8f53d6 ed5b773d
. 2015.08.30 16:25:54 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2015.08.30 16:25:54 - OpenVPN > Validating certificate key usage
. 2015.08.30 16:25:54 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2015.08.30 16:25:54 - OpenVPN > VERIFY KU OK
. 2015.08.30 16:25:54 - OpenVPN > Validating certificate extended key usage
. 2015.08.30 16:25:54 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2015.08.30 16:25:54 - OpenVPN > VERIFY EKU OK
. 2015.08.30 16:25:54 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2015.08.30 16:25:57 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.30 16:25:57 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.30 16:25:57 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2015.08.30 16:25:57 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2015.08.30 16:25:57 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2015.08.30 16:25:57 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]162.219.176.2:443
. 2015.08.30 16:25:59 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2015.08.30 16:25:59 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.24.196 255.255.0.0'
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: route options modified
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2015.08.30 16:25:59 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2015.08.30 16:25:59 - OpenVPN > Opening utun (connect(AF_SYS_CONTROL)): Resource busy
. 2015.08.30 16:25:59 - OpenVPN > Opened utun device utun2
. 2015.08.30 16:25:59 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2015.08.30 16:25:59 - OpenVPN > /sbin/ifconfig utun2 delete
. 2015.08.30 16:25:59 - OpenVPN > ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
. 2015.08.30 16:25:59 - OpenVPN > route: writing to routing socket: File exists
. 2015.08.30 16:25:59 - OpenVPN > NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
. 2015.08.30 16:25:59 - OpenVPN > /sbin/ifconfig utun2 10.4.24.196 10.4.24.196 netmask 255.255.0.0 mtu 1500 up
. 2015.08.30 16:25:59 - OpenVPN > /sbin/route add -net 10.4.0.0 10.4.24.196 255.255.0.0
. 2015.08.30 16:25:59 - OpenVPN > add net 10.4.0.0: gateway 10.4.24.196: File exists
. 2015.08.30 16:25:59 - OpenVPN > /sbin/route add -net 162.219.176.2 192.168.169.1 255.255.255.255
. 2015.08.30 16:25:59 - OpenVPN > add net 162.219.176.2: gateway 192.168.169.1
. 2015.08.30 16:25:59 - OpenVPN > /sbin/route add -net 0.0.0.0 10.4.0.1 128.0.0.0
. 2015.08.30 16:25:59 - OpenVPN > add net 0.0.0.0: gateway 10.4.0.1
. 2015.08.30 16:25:59 - OpenVPN > /sbin/route add -net 128.0.0.0 10.4.0.1 128.0.0.0
. 2015.08.30 16:25:59 - OpenVPN > add net 128.0.0.0: gateway 10.4.0.1
. 2015.08.30 16:25:59 - Starting Management Interface
. 2015.08.30 16:25:59 - OpenVPN > Initialization Sequence Completed
I 2015.08.30 16:25:59 - DNS of a network adapter forced (Bluetooth DUN)
I 2015.08.30 16:26:00 - DNS of a network adapter forced (Thunderbolt Ethernet)
I 2015.08.30 16:26:00 - DNS of a network adapter forced (Wi-Fi)
I 2015.08.30 16:26:00 - DNS of a network adapter forced (Bluetooth PAN)
I 2015.08.30 16:26:00 - DNS of a network adapter forced (Thunderbolt Bridge)
I 2015.08.30 16:26:00 - Flushing DNS
I 2015.08.30 16:26:00 - Checking route
W 2015.08.30 16:26:10 - Checking route, 1° try failed (The request timed out)
W 2015.08.30 16:26:20 - Checking route, 2° try failed (The request timed out)
W 2015.08.30 16:26:30 - Checking route, 3° try failed (The request timed out)
I 2015.08.30 16:26:31 - Checking DNS
! 2015.08.30 16:26:31 - Connected.
. 2015.08.30 16:26:31 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3102
. 2015.08.30 16:26:31 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info
. 2015.08.30 16:27:09 - OpenVPN > [server] Inactivity timeout (--ping-restart), restarting
. 2015.08.30 16:27:09 - OpenVPN > SIGUSR1[soft,ping-restart] received, process restarting
. 2015.08.30 16:27:09 - OpenVPN > Restart pause, 2 second(s)
! 2015.08.30 16:27:09 - Disconnecting
. 2015.08.30 16:27:09 - Management - Send 'signal SIGTERM'
. 2015.08.30 16:27:09 - OpenVPN > MANAGEMENT: CMD 'signal SIGTERM'
. 2015.08.30 16:27:09 - OpenVPN > MANAGEMENT: Client disconnected
. 2015.08.30 16:27:09 - OpenVPN > Assertion failed at misc.c:779
. 2015.08.30 16:27:09 - OpenVPN > Exiting due to fatal error
. 2015.08.30 16:27:09 - Connection terminated.
I 2015.08.30 16:27:09 - DNS of a network adapter restored to original settings (Bluetooth DUN)
I 2015.08.30 16:27:09 - DNS of a network adapter restored to original settings (Thunderbolt Ethernet)
I 2015.08.30 16:27:10 - DNS of a network adapter restored to original settings (Wi-Fi)
I 2015.08.30 16:27:10 - DNS of a network adapter restored to original settings (Bluetooth PAN)
I 2015.08.30 16:27:10 - DNS of a network adapter restored to original settings (Thunderbolt Bridge)
I 2015.08.30 16:27:13 - Checking authorization ...
. 2015.08.30 16:27:23 - Checking authorization ..., 1° try failed (The request timed out)

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Not sure about the crash but you can try the following to resolve the checking route issue:

 

Uncheck "Check if the tunnel effectively works" in (Preferences>Advanced>General)

 

I also had to use TCP (Preferences>Protocols) and uncheck "Check if tunnel uses AirVPN DNS" (Preferences>Advanced>DNS) to get it working for me...

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I had the same problem but it´s solved opening many ports I had closed in the router.

Also you can try disabling the firewall or using the firewall as only accepting the requested connections.

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