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coffeemonger

ANSWERED Slow speeds need help new to vpn

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Please let me preface this by saying I’m not nearly as tech savvy as most of the people here or any of your users. This is my first time using a VPN so the total wealth of knowledge and the meaning behind all of the nomenclature is a tad “mysterious” to say the least. [ex. I can know what SSL stands for being a layer of security, but the full depth and meaning and how else its used in its glory is something that I don’t know]

 

I’ve noticed  just slow all around, whether its torrenting [DL+ UL speeds], browsing the web, streaming,  DDL etc.I have also tried going into preferences and changing it to SSL, SSH with the first server and didn’t notice a change in speed.

 

Specs

intel i7-4770k 3.5ghzz

16gb DDR3 1866 ram,  64bit win 7, GPU geforce gtx 970

comcast 100Mbps package

 

Here are a few locations I chose close to me [WA, USA] and one a little further away

The letters correspond to the same time between each test site A is in the evening, and B is way later after midnight for me.  First set is DL / and UL

Test 1-3 is with AirVPN on, test #4 is the control with airvpn totally off.

 

9pm PDT  thabit, Canada

Test site 1a

http://www.speedtest.net/my-result/4329281831

5.42 MB/s / 5.37/ Mb/s

 

test 1b 1:26 am PDT thabit, Canada

http://www.speedtest.net/my-result/4329607007

8.49 / 7.93

-----

test site  2 fremont California usa persei – 1:35 am [showed my ip as in Amsterdam on speedtest]

http://www.speedtest.net/my-result/4329285955

7.79 Mbps / 7.76Mbps

 

Test 2b 1:34 Am

http://www.speedtest.net/my-result/4329617759

6.41 / 3.97

 

Test 2 c shows im from Amsterdam, so manually chose California – 1:36 am

http://www.speedtest.net/my-result/4329620442

12.79 / 8.16

----

Test 3 [9:13 pm]

LA, CA usa  Sabik

12.76 Mbps / 8.53 Mbps

http://www.speedtest.net/my-result/4329288759

 

test 3b 1:29 am

http://www.speedtest.net/my-result/4329611074

3.12 / 8.23

----

test 4----- Control ------ 915pm - Disconnected  + logged out from airvpn 

this is my normal, non-VPN  connection 

http://www.speedtest.net/my-result/4329292436

92.05Mbps/ 9.27 Mbps

 

Test 4b 1:41 am

http://www.speedtest.net/my-result/4329626360

88.01 / 9.39 

--------

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Question 2 + 2A this one is definitely not as important as my main question, so you don't need to address it, its just something I am also thinking about.

Is it difficult to “port forward”?  If I am understanding this correctly is this to make it so Airvpn only keeps my torrenting stuff in check and doesn’t effect my regular internet viewing or DDL usage? And 2A : can you point me to a guide on how to do this for an idiot like me?

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Thanks for taking the time to read this and helping me out, I hope everyone has a nice day [currently 3 am for me and going to sleep so I apologize for my late reply]

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Comcast is a pain in the ass for VPNs (and Netflix), no matter what VPN you use. You should get the best results with air over SSL or SSH. Althought It could be a server congestion problem so I cannot be 100% sure.

 

https://www.bestvpn.com/blog/8787/comcast-throttling-openvpn-traffic/

http://www.reddit.com/r/networking/comments/1sovxu/vpn_comcast_slowness/

 

Question 2: You have a text guide here https://airvpn.org/faq/p2p/ Did you tried to set up one on https://airvpn.org/ports/ ? You have to choose a  >2048 port, leave the other text fields in blank and set up your torrent client for that port

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Thanks for the info! I was hoping to respond the day after I posted but I ended up getting sick and just stayed in bed sleeping and watching shows bed. And had trouble motivating myself for anything else. Thank you so much for the quick reply and for those links I'll read through all them and try to trouble shoot the speeds. Again I really appreciate the help! Hope you have a good one, thank you

Comcast is a pain in the ass for VPNs (and Netflix), no matter what VPN you use. You should get the best results with air over SSL or SSH. Althought It could be a server congestion problem so I cannot be 100% sure.

 

https://www.bestvpn.com/blog/8787/comcast-throttling-openvpn-traffic/

http://www.reddit.com/r/networking/comments/1sovxu/vpn_comcast_slowness/

 

Question 2: You have a text guide here https://airvpn.org/faq/p2p/ Did you tried to set up one on https://airvpn.org/ports/ ? You have to choose a  >2048 port, leave the other text fields in blank and set up your torrent client for that port

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I'm on comcast as well and I can get the best speeds over ssh 22. much better than ssl let alone any other udp connection, which get heavily throttled by comcast. hope this helps.

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One other thought - if you are using Windows, check OpenVPN buffer sizes.  What I had always attributed to Comcast throttling (always happy to blame anything on them), was not.  Speeds on UDP went from 8 Mbps to 51 Mbps with a more appropriate buffer size.  Seeing that many of your speed tests looked like mine did (6-8 Mbps), I thought I would mention it.

 

See my results here and discussion of the topic in the few posts above it.  https://airvpn.org/topic/13652-eddie-udp-443-on-windows-vs-linux/?p=27134

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One other thought - if you are using Windows, check OpenVPN buffer sizes.  What I had always attributed to Comcast throttling (always happy to blame anything on them), was not.  Speeds on UDP went from 8 Mbps to 51 Mbps with a more appropriate buffer size.  Seeing that many of your speed tests looked like mine did (6-8 Mbps), I thought I would mention it.

 

See my results here and discussion of the topic in the few posts above it.  https://airvpn.org/topic/13652-eddie-udp-443-on-windows-vs-linux/?p=27134

And here http://winaero.com/blog/speed-up-openvpn-and-get-faster-speed-over-its-channel/

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I've tweaked my OpenVPN buffers as well, and I think it helped.  Though I still think some of this is a server load issue (maybe CPU usage).  Even before tweaking,  I had a lot of problems with  random speedup/slow down in the performance of servers I would connect to,  trying several different US and Canadian servers.   I stick with Canada for now because overall I seem to get better performance there,  even though Chicago nodes are closest to me.   I could connect to the same server at various times of day (or stay connected for long periods) and notice huge differences in speed,  down to the web page loading level  (DNS resolution and image load time),  although large transfers like  streaming video etc seemed to fare a little better in that regard.

 

I've noticed some improvement that coincided with the newer  US / Canadian servers that were recently added so this also serves to reinforce my subjective opinion on the matter.

 

Switching from SSH to SSL may have helped in a somewhat minor manner as well (someone mentioned the buffer size tweaks giving them best performance over SSL)

 

 

Those are my thoughts on the matter.

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