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Hello,

 

I am unable to connect to secureserver.net:

smtpout.secureserver.net:995
imap.secureserver.net:993

 

from Keid and Castor (NL)

 

>ping imap.secureserver.net

Pinging imap.where.secureserver.net [173.201.192.71] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

 

>tracert imap.secureserver.net

Tracing route to imap.where.secureserver.net [173.201.192.71]
over a maximum of 30 hops:

  1    94 ms    93 ms    94 ms  10.30.0.1
  2    93 ms    94 ms    94 ms  hosted.by.leaseweb.com [95.211.169.62]
  3    93 ms    93 ms    94 ms  31.31.32.16
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
<snip>

 

I can connect from Virginis (CH) and Tauri (DE)

 

>tracert imap.secureserver.net

Tracing route to imap.where.secureserver.net [173.201.192.71]
over a maximum of 30 hops:

  1   115 ms   119 ms   116 ms  10.30.0.1
  2   117 ms   116 ms   116 ms  hosted.by.leaseweb.com [46.165.208.126]
  3   118 ms   116 ms   116 ms  46.165.255.148
  4   128 ms   126 ms   126 ms  te0-15-0-0.crs.evo.leaseweb.net [46.165.255.115]
  5   122 ms   121 ms   126 ms  31.31.32.0
  6   124 ms   122 ms   124 ms  195.69.144.26
  7   279 ms   279 ms   278 ms  ip-184-168-0-117.ip.secureserver.net [184.168.0.117]
  8   278 ms   278 ms   305 ms  ip-184-168-0-117.ip.secureserver.net [184.168.0.117]
  9   489 ms   373 ms   373 ms  ip-184-168-3-18.ip.secureserver.net [184.168.3.18]
 10   348 ms   310 ms   311 ms  p3plcimap06-v01.prod.phx3.secureserver.net [173.201.192.71]

 

This is godaddy. From from Keid (NL):

 

>ping godaddy.com

Pinging godaddy.com [208.109.4.201] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

 

Thank you for your service.

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Posted ... (edited)

--- deleted ---

 

Is this working with other servers?

Edited ... by gigan3rd

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(off-topic)

Are you a Secureserver customer - or how did you discover this?

 

I don't even know if this topic is suitable for being posted on the blocked websites forum since the majority of subdomains of secureserver.net are reachable with a browser (Tauri, DE). You are describing problems with pinging their email services and this could be temporary..

Except for godaddy.com. Are you able to reach their website with your browser through Keid, NL?


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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(off-topic)

Are you a Secureserver customer - or how did you discover this?

Yes, they host one of my mail exchangers.

 

I don't even know if this topic is suitable for being posted on the blocked websites forum since the majority of subdomains of secureserver.net are reachable with a browser (Tauri, DE). You are describing problems with pinging their email services and this could be temporary..

 

Good point. Could Staff move this to a more appropriate forum?

 

Except for godaddy.com. Are you able to reach their website with your browser through Keid, NL?

 

Not necessarily, secureserver.net is godaddy. A friend of mine has a website hosted by godaddy (secureserver.net) and I am unable to reach it from Castor, Grafias & Keid (NL) with http or ICMP.

 

>tracert godaddy.com

 

Tracing route to godaddy.com [208.109.4.201]

over a maximum of 30 hops:

 

  1    99 ms   101 ms    98 ms  10.30.0.1

  2   133 ms    98 ms    99 ms  hosted.by.leaseweb.com [62.212.72.190]

  3   101 ms   102 ms    98 ms  te0-0-0-3.ccr21.ams06.atlas.cogentco.com [149.6.0.145]

  4   100 ms   105 ms   101 ms  be2287.ccr21.ams03.atlas.cogentco.com [154.54.60.173]

  5   110 ms   108 ms   116 ms  be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]

  6   175 ms   188 ms   189 ms  be2350.mpd22.jfk02.atlas.cogentco.com [154.54.30.185]

  7   182 ms   181 ms   181 ms  be2059.ccr21.jfk07.atlas.cogentco.com [154.54.1.222]

  8   183 ms   181 ms   181 ms  be2059.ccr21.jfk07.atlas.cogentco.com [154.54.1.222]

  9   177 ms     *        *     gblx.jfk07.atlas.cogentco.com [154.54.14.70]

 10     *        *        *     Request timed out.

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 

but this looks like an issue around cogentco. Yesterday it might have been more of a leaseweb issue.

 

Trace from Velorum (DE) was fine:

 

>tracert godaddy.com

 

Tracing route to godaddy.com [208.109.4.201]

over a maximum of 30 hops:

 

  1   118 ms   116 ms   114 ms  10.30.0.1

  2   116 ms   116 ms   115 ms  hosted.by.leaseweb.com [46.165.208.126]

  3   131 ms   114 ms   118 ms  46.165.255.148

  4   127 ms   124 ms   124 ms  te0-13-0-3.crs.evo.leaseweb.net [46.165.255.117]

  5   120 ms   122 ms   121 ms  31.31.32.6

  6   125 ms   125 ms   122 ms  195.69.144.26

  7   276 ms   276 ms   276 ms  ip-184-168-0-117.ip.secureserver.net [184.168.0.117]

  8   275 ms   276 ms   276 ms  ip-184-168-0-117.ip.secureserver.net [184.168.0.117]

  9     *        *        *     Request timed out.

 10   275 ms   274 ms   273 ms  ip-208-109-4-201.ip.secureserver.net [208.109.4.201]

 

Trace complete.

 

Also experienced intermittent (the 25th and this morning) name resolution issues from Dorsum & Ophiuchi (NL) but I opened a ticket for that. Couldn't find anything on their end.

 

Perhaps this will clear up as well.

 

>nslookup

Default Server:  UnKnown

Address:  10.30.0.1

 

> airvpn.org

Server:  UnKnown

Address:  10.30.0.1

 

*** UnKnown can't find airvpn.org: Server failed

> server 10.4.0.1

Default Server:  speedtest.air

Address:  10.4.0.1

 

> airvpn.org

Server:  speedtest.air

Address:  10.4.0.1

 

*** speedtest.air can't find airvpn.org: Server failed

> server 10.5.0.1

Default Server:  [10.5.0.1]

Address:  10.5.0.1

 

> airvpn.org

Server:  [10.5.0.1]

Address:  10.5.0.1

 

*** [10.5.0.1] can't find airvpn.org: Server failed

> server 192.168.xxx.xxx

Default Server:  [192.168.xxx.xxx]

Address:  192.168.xxx.xxx

 

> airvpn.org

Server:  [192.168.xxx.xxx]

Address:  192.168.xxx.xxx

 

Non-authoritative answer:

Name:    airvpn.org

Address:  95.211.138.143

 

> server 8.8.8.8

Default Server:  google-public-dns-a.google.com

Address:  8.8.8.8

 

> airvpn.org

Server:  google-public-dns-a.google.com

Address:  8.8.8.8

 

Non-authoritative answer:

Name:    airvpn.org

Address:  95.211.138.143

 

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secureserver.net is godaddy

 

Oh, I didn't know this. Okay..

 

Quite puzzling..


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

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I am having a similar issue - but it's not on all secureserver.net situations.

 

I can access email and the normal web hosting control panel, but I'm trying a new CPanel host and I can't connect to it.

 

When I launch CPanel from the godaddy hosting, I am sent to https://p3plcpnl0358.prod.phx3.secureserver.net:2083 - and the web browser cannot connect.

 

I tried to telnet to the server/port, and recieved a "connection refused" message.

 

The support staff at GoDaddy assure me that it's my VPN causing the problem, but I'm skeptical about that.

 

What can I do to get back to GoDaddy and "Gibbs-Smack" 'em?

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(post approvers, can you add this to my last attempt?)

 

I just realized that it's useful to know that I am connected to Andromedae

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