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deanjm68

Can't connect to servers, keeps timing out and disconnecting.

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Hi,

 

AirVPN has been working fine without any problems however, a few days ago AirVPN stopped being able to connect to any servers. It times out and then tries to connect to a different server but keeps failing to connect.

 

As far as I know nothing has changed on my machine apart from a possible windows update. (I am running Windows 10 Pro). 

 

Below is the log file in the hope that someone can please help me to solve this problem.

 

I 2017.07.24 17:15:38 - Eddie client version: 2.12.4 / windows_x64, System: Windows, Name: Microsoft Windows NT 10.0.15063.0, Mono/.Net Framework: v4.0.30319
. 2017.07.24 17:15:38 - Reading options from C:\Users\Dean\AppData\Local\AirVPN\AirVPN.xml
. 2017.07.24 17:15:39 - Data path: C:\Users\Dean\AppData\Local\AirVPN
. 2017.07.24 17:15:39 - Application path: C:\Program Files\AirVPN
. 2017.07.24 17:15:39 - Executable path: C:\Program Files\AirVPN\AirVPN.exe
. 2017.07.24 17:15:39 - Command line arguments (1): path="home"
. 2017.07.24 17:15:39 - Operating System: Microsoft Windows NT 10.0.15063.0
I 2017.07.24 17:15:39 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.2
I 2017.07.24 17:15:39 - OpenVPN - Version: 2.4.0 - OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09 (C:\Program Files\AirVPN\openvpn.exe)
I 2017.07.24 17:15:39 - SSH - Version: plink 0.67 (C:\Program Files\AirVPN\plink.exe)
I 2017.07.24 17:15:39 - SSL - Version: stunnel 5.40 (C:\Program Files\AirVPN\stunnel.exe)
I 2017.07.24 17:15:39 - curl - Version: 7.34.0 (C:\Program Files\AirVPN\curl.exe)
I 2017.07.24 17:15:39 - Certification Authorities: C:\Program Files\AirVPN\cacert.pem
! 2017.07.24 17:15:39 - Ready
. 2017.07.24 17:15:39 - Updating systems & servers data ...
. 2017.07.24 17:15:40 - Systems & servers data update completed
! 2017.07.24 17:15:43 - Activation of Network Lock - Windows Filtering Platform
I 2017.07.24 17:15:45 - Session starting.
. 2017.07.24 17:15:45 - IPv6 disabled with packet filtering.
I 2017.07.24 17:15:45 - Checking authorization ...
! 2017.07.24 17:15:45 - Connecting to Subra (Netherlands, Alblasserdam)
. 2017.07.24 17:15:46 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017
. 2017.07.24 17:15:46 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2017.07.24 17:15:46 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.07.24 17:15:46 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2017.07.24 17:15:46 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.07.24 17:15:46 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.07.24 17:15:46 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.98:443
. 2017.07.24 17:15:46 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2017.07.24 17:15:46 - OpenVPN > UDP link local: (not bound)
. 2017.07.24 17:15:46 - OpenVPN > UDP link remote: [AF_INET]213.152.162.98:443
. 2017.07.24 17:16:18 - OpenVPN > [uNDEF] Inactivity timeout (--ping-exit), exiting
. 2017.07.24 17:16:18 - OpenVPN > SIGTERM received, sending exit notification to peer
. 2017.07.24 17:16:23 - OpenVPN > SIGTERM[soft,exit-with-notification] received, process exiting
! 2017.07.24 17:16:23 - Disconnecting
. 2017.07.24 17:16:23 - Connection terminated.
I 2017.07.24 17:16:26 - Checking authorization ...
! 2017.07.24 17:16:26 - Connecting to Jabbah (Netherlands, Alblasserdam)
. 2017.07.24 17:16:26 - OpenVPN > OpenVPN 2.4.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Jan 29 2017
. 2017.07.24 17:16:26 - OpenVPN > Windows version 6.2 (Windows 8 or greater) 64bit
. 2017.07.24 17:16:26 - OpenVPN > library versions: OpenSSL 1.0.2k  26 Jan 2017, LZO 2.09
. 2017.07.24 17:16:26 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2017.07.24 17:16:27 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.07.24 17:16:27 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2017.07.24 17:16:27 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.108:443
. 2017.07.24 17:16:27 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2017.07.24 17:16:27 - OpenVPN > UDP link local: (not bound)
. 2017.07.24 17:16:27 - OpenVPN > UDP link remote: [AF_INET]213.152.162.108:443
! 2017.07.24 17:16:30 - Disconnecting
. 2017.07.24 17:16:30 - Connection terminated.
I 2017.07.24 17:16:30 - Cancel requested.

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i am having the same issues and unfortunately i can t find any thread that sees that problem solved.

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