Jump to content
Not connected, Your IP: 3.137.161.222
Yurinator33

TAP Driver Fails to Install

Recommended Posts

I can't upgrade to the newest version of Eddie and I can't revert back to the older version of Eddie because I keep getting a "driver installation" error.  It's specifically TAP Driver 9.21.2.  Is this a Windows 8.1 problem or something else?  Would Windows 10 help or hurt?

 

I've been working with the Support Team for almost a week now and they've done everything they can to help.  But they mentioned checking the forums, so I'm giving it a go.  

 

Any help is much appreciated.

Share this post


Link to post

Hi Yurinator,

 

There is a known issue regarding your problem.

 

Due to the fact that I´ve recently faced the same issue here´s what I´ve done as a workaround:

 

(folder location might vary depending on your configurations)

 

  1. Deinstall any tap driver related stuff from the programms list in windows system control
  2. Delete the TAP files from "C:\Program Files\TAP-Windows"
  3. Navigate to "C:\Windows\System32\drivers" and delete any tap related .sys (for example "tap0901.sys" [!!Careful here!!]
  4. (Deinstall vmware or any programms which use and installed virtual network devices)
  5. REBOOT your computer (Important!)
  6. Install the latest TAP driver standalone version that worked for you (in my case it was "tap-windows-9.9.2_3")
  7. REBOOT your computer
  8. Install a fresh version of the AirVPN client
  9. Launch the client, but DON´T connect (Connecting here will result in the client trying to update to the newer TAP version "9.21.2" resulting in the known error again)
  10. Navigate to the client settings and disable the tap driver update

This will enable you to install the working tap driver again. After this connecting via the latest version of Eddie works fine.

 

I hope this helps.

 

If there are any questions feel free to reply and I will try to answer when I´m online.

 

Best regards

Share this post


Link to post

Same problem as OP with the driver installation error.. Is there going to be an update resolving this any time soon?

 

Although it may very well work, unfortunately I wouldn't classify the above a fix.

Share this post


Link to post

Hi jobairr,

 

I´ve never called my 10-steps-procedure a fix^^ Its a workaround which has worked for me to have at least a working tap driver version again.

 

If you´d like to have further information on this maybe the linked webside may answer some questions.

 

As far as I am aware the scenarios in which this issue occurs vary. I´ve read something about it only occuring in windows 8.1 / upgraded windows 10 versions, due to the fact that some guys haven´t managed to reproduce the issue on a fresh install of windows 10. I´ve not tested this,yet.

 

If anyone has information on a official "fix" for this please let us know

 

Best regards

Share this post


Link to post

If anyone has information on a official "fix" for this please let us know

 

Install Linux. Fixed.

 

There were (and still are) a number of reports from all kinds of Windows setups about TAP 9.21.x not working properly. I think fixing this depends solely on the TAP developers.


NOT AN AIRVPN TEAM MEMBER. USE TICKETS FOR PROFESSIONAL SUPPORT.

LZ1's New User Guide to AirVPN « Plenty of stuff for advanced users, too!

Want to contact me directly? All relevant methods are on my About me page.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Security Check
    Play CAPTCHA Audio
    Refresh Image

×
×
  • Create New...