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Eddie (AirVPN client) freezes after sleep - OSx


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#1 Aaronson

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Posted 22 December 2015 - 08:13 PM

After awakening my Macbook  (after some time, I guess when it hibernates) Eddie gets unresponsive (spinning beachball hovering the icon) and is quite often not able to reconnect.

 

This to the point that a reboot is needed to get AirVPN app working again. Visiting the forum to report the issue I see that the airvpn.org website still considers me connected to a AirVPN server. So I guess the connection is still active but the app (after sleep/hibernation) isn't aware of this and tries to reconnect which it is obviously unable to do so, still being connected. 

 

Does anyone has some insight on how to fix the Airvpn app in getting unresponsive? 

 



#2 sniper29a

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Posted 05 April 2017 - 04:59 PM

same problem there. sometimes it wakes up and reconnect itself but more often just tries to disconnect and freezes.

 

force quit needed and restart app.

 

it was happening in Linux as well.

 

only way to keep it running properly is to always disconnect prior shut down, sleep and so on



#3 bonzalika

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Posted 06 April 2017 - 04:58 PM

Exactly the same problem here, also on osx.



#4 axxaxx

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Posted 06 April 2017 - 06:25 PM

I have the same problem, any possible fixes?

#5 5hirsute

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Posted 10 April 2017 - 11:33 AM

Same problem, times out after 10000 milliseconds. Says I have two and three sessions active. Can anyone tell me whether or not uninstalling and reinstalling my OS will get rid of Eddie so my mac behaves normally?



#6 Rooty

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Posted 11 April 2017 - 08:27 AM

I had to reboot both my Macs this morning as both apps crashed (repeatedly). A reboot and using 2.11.15 is the only half-baked solution so far as clearly Apple changed something fundamental in latest Sierra update.



#7 j.escrow

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Posted 12 April 2017 - 04:08 PM

Same issue as OP (version 2.12.4 - MacOS 10.12.4). It was fine with version 2.10.3 which I think I m going to retrograde to.

When the app crashes, IP is still hidden (as for OP). But if you force quit the app, your true IP is revealed (although airvpn.org shows that you are still connected), and it is then impossible to reconnect. You need to reboot to fix.



#8 parab0la

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Posted 13 April 2017 - 05:10 PM

Atleast I'm not the only one..

 

Eddie has become more and more unstable with every version for me. 

 

The most annoying thing is the crash/freezing when putting my mac into sleep mode. Sometimes it even freezes when i just want to connect to another server. COmbined with the requirement of admin pass every time you start eddie, than can be extremely annoying.

 

Also, I'm somehow having connection problems itself. It's not about the protocol, i've tried them all. It seems to be random, sometimes the authentication doesn't proceed, sometimes the route checking is in infinite loop. 

 

I like Eddie in general and graphical UI's, but in it's current condition, i'd rather use some native openvpn app tbh.



#9 z3r0on3

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Posted 14 April 2017 - 07:13 AM

After my Macbook was in sleep mode tonight Eddie doesn't work anymore. 

 

"Checking Route" is in infinite loop.

 

I've restarted both, the App and my Computer. Dosen't solve the problem. Now I use Tunnelblick, it works fine.



#10 psychlops

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Posted 14 April 2017 - 04:09 PM

Eddie has been very unstable for me, too, using OSX 10.12.4 now. Freezes after sleep, disconnects, constant "checking routes", and sometimes it just drops the connection and reconnects to another server without any warning that the connection had been broken. It seemed to start with Eddie 2.11 or 2.11.15, and it's gotten worse with 2.12.4. 

 

I was using Viscosity before I started using Eddie, but with all the disconnects, I hate to do without Network Lock. 

 

I just tried to re-download 2.10.3, and after unpacking it says 2.8. I think I remember there being an error in the info box, and it was 2.10.3 after all even though it said 2.8. Is this correct?

 

EDIT: Never mind, I tried it anyway and the GUI vibrates like crazy. It wouldn't connect anyway, it would just sit there vibrating, so now I'm using 2.11. I just hope this works better. <sigh/>



#11 onetwofree

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Posted 18 April 2017 - 09:36 AM

same here, latest osx



#12 Rooty

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Posted 18 April 2017 - 01:32 PM

I'm sad to admit that I'm passively looking at other VPN providers.

 

The servers are great; far better than my previous provider.

 

But Eddie is bloody awful. Please don't get me wrong, I'm sure there's a lot that goes on behind the scenes, but since moving to AirVPN last year, ALL my internet woes have centred on Eddie and I have to conclude that it lacks the flexibility and good housekeeping (e.g. tidy up routines when it crashes) to run comfortably on a Mac, because the number of times it's caused my Macs problems is no longer funny.  :down:  :down:



#13 unit13

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Posted 18 April 2017 - 06:21 PM

Disabling the Ping / Latency Tests (Preferences > Advanced) fixed this issue for me. Eddie crashes after generating logs similar to reported GitHub issue #57. Eddie v2.12.4 does not crash on my macOS machine now.

 

Of course disabling latency tests does not score the servers, so I am relying on the server load % in the server's tab or Air's status page to find the best server to connect.

 

Also I would not recommend using an older version of Eddie.



#14 tom7812

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Posted 18 April 2017 - 06:23 PM

Same issue here on my Macbook (version 2.12.4 - MacOS 10.12.4). Please staff could you help ? Thanks a lot.



#15 Rooty

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Posted 19 April 2017 - 12:58 PM

Disabling the Ping / Latency Tests (Preferences > Advanced) fixed this issue for me. Eddie crashes after generating logs similar to reported GitHub issue #57. Eddie v2.12.4 does not crash on my macOS machine now.

 

I confess I turned off all the suggestions (as recommended in another post). Rebooted and reverted to 2.12.4 and ... my Mac crashed on first disconnect / reconnect. :angry:  So I went back to 2.11.15 and so far no lockups or crashes. But crashes seem somewhat random anyway.

 

I always disconnect Eddie before my Macs sleep now... On the scale of life's woes, Eddie really isn't that important, but I rather like my software to "just work" and not require being treated with tender care.







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