If you're from Ireland and with UPC you'll need to think long and hard about AIRVPN (or possibly any OPENVPN service). It took me 8 hours to figure out how to connect. Multiple reboots of both my laptop and router and modem and multiple factory resets of my Asus router and Thompson modem. In the end I had to hack my cable modem to make it into 'cable modem only' mode and install the Merlin firmware on my Asus router. I won't even bother writing it all down here but you can get an idea of how difficult it was from this Irish forum: http://www.boards.ie/vbulletin/showthread.php?t=2057106714 Good luck.