I used Air without problems on win 7 and win8. I have a new laptop with win10. Using Eddie with this has been disastrous. Connection dropping, reconnection attempts in endless loops, then nothing. I am a computer novice. I kept getting DNS not resolved, or something like that, and I could not use my normal nternet connection. Trouble shooting with Win said certain protocols were missing, and I had to reinstall windows, as I didnt know how to fix it, and had nobody to ask. I have logged a ticket, but thought I would post it here as novices like me should be aware that Eddie will cause problems with Windows 10. Is it possible to use an earlier version of Eddie? Or is there a definitive fix? A "How To" guide is essential for Win10 users, as Eddie is not a working as a click and forget client.