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moo1eman

I cant see any vpn servers

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Title: Eddie cannot retrieve AirVPN information — Fetch URL timeout (MacBook Air M1, macOS Ventura)

Hello AirVPN team!

I have been using Eddie for about 5 years without any problems. Today, it suddenly stopped displaying available AirVPN servers.

The error message is:

Cannot retrieve information about AirVPN: Fetch url error: timeout was reached

My system:

  • MacBook Air M1 (2020)

  • macOS Ventura 13.5

  • Eddie 2.26.2 (previously 2.24.6)

What I have tried:

  • Restarting Eddie.

  • Updating Eddie from 2.24.6 to 2.26.2.

  • Moving the application to the Applications folder.

  • Testing Eddie on two different internet connections with different ISPs.

The problem persists on both networks.

Additional diagnostic information:

  • DNS IPv4: OK

  • DNS IPv6: OK

  • HTTP IPv4: Timeout

  • HTTP IPv6: Failed

  • HTTPS: OK

  • Network Lock: Disabled

Regular websites work normally, but AirVPN's website loads very slowly and sometimes without CSS styling.

Could this be related to bootstrap server connectivity or HTTP filtering?

Could you please help me diagnose this issue?

Thank you!

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